Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As a holder of Certificates of Public Practice issued by Chartered Accountants Australia and New Zealand, regulation requires compulsory professional indemnity insurance, where the sum insured for the Practice must be not less than 2 million.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Being member of prestigeous accountning bodies and serving different industries for 20 years both nationally and internationally, we decided to help Australian businesses utilising our qualification and experience.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our customer operating in logistics industry has achieved significant growth in the first 2 years. They were struggling to assess their business performance and meeting their statutory obligaitons when they engaged us. With our proactive engagement they were able to sustain the growth.

Question 4

What do you like most about your job?

Accepted Answer

Understanding businesses pain points and work closely with them to provide solutions that help them grow and achieve their business and personal goals.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Recongnised qualifications required to serve professionally e.g. CA, CPA Trade license e.g Registered Tax Agent Industry experience Clientele Accounting systems experience Local reporting and regulatory requirements Professional and qualified staff

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We understand that different businesses have different business philosophies. We strive to understand your brand of business, your priorities, and your business values and help you plan and achieve your brand of success.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We pride ourselves on providing our customers with clear, consistent and result-driven strategic advice. We understand the challenges faced by Australian businesses. Our business services are tailored to suit individuals, start-ups and small to medium businesses.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At Oceania ANZ we are a Chartered Accountant Public Practice and registered tax agent providing specialist tax and accounting services including individual, all types of business structure, complex tax matters, tax minimization strategies at affordable rates. Written advise on Tax Planning strategies. Advise on Tax Forecasting strategies. Advise and detailed comparison analysis on business structures. Ask FREE one hour initial consultation.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Legal Structure of the business Nature of the business Size of the business Number of staff Accounting software in use, if any GST registration Services required Period involved

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

On time lodgements Up to date records Bookkeeping & proper accounting system Keeping business legal documentation ready Supporting documents for all business related transactions Using cloud based accounting system

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a FREE of cost one hour initial consultation and obligation free quote service to all our business customers.

Question 12

What makes your pricing competitive?

Accepted Answer

Our service standards are comparable but affordable. We work as part of businesses to contribute in their growth and success.

Question 13

How do you normally charge for your service?

Accepted Answer

We are flexible in terms of our pricing and work both on an hourly charge out rate or on agreed fee structure, whatever best suits to client circumstances and budget.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our specialty is Taxation through a cost-effective packages and we always strive to find the best tax minimizing solution for our valued clients We are expert in business structures including: Sole Traders, Partnerships, Trusts, Companies, Self-Managed Superannuation Funds (SMSF).

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our Membership With Professionals Associations  Member of Chartered Accountants Australia & New Zealand (CA-ANZ) Member of Certified Practicing Accountant CPA Australia Member of The Tax Institute Australia Certified Xero Advisor Xero Payroll Advisor QuickBooks Advanced ProAdvisor MYOB Partner ZOHO Suite

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Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

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