NSW Certified Cleaning Service

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Frequently asked questions

• What are the typical things that you need to know before you can provide a quote to a customer?

  Everyone wants a ''fair deal'' and to get what they pay for. Your cleaning pricing is determined by the type of service you need and details about your home like the square footage, the number of bedrooms/bathrooms, number of people and animals in the home and the level of soiling that is necessary to be cleaned and the amount of time that is needed. It is a fairer method for our customers. This is why we offer our Initial and our Top to Bottom packages for your first cleaning. ​ How come all these other cleaning companies charge by the hour? I just have an ''average'' home. Can't you give me a price based on the number of hours? We really want to give you the best cleaning! That's why we treat each home individually and charge each homeowner for the amount and type of cleaning there home needs. When you purchased your carpet, you probably bought it by the Square meter. purchasing cleaning should be the same way-paying for the exact amount you want cleaned, the exact square footage and soiling that is needed be removed. This way you are only charged for the amount of cleaning- not for the ''average''. After all, if you have a clean home and your neighbor had a dirty home, you should not have to pay the same price. ​ ​ Your price is higher than what I see advertised by other cleaners. I can understand why you feel that way. Many of our customers felt the same way at one time. Some of them even tried what are called ''cut rate cleaners'' and if you want to give them a try, we understand and want you to feel free to give us a call for your next cleaning. However, many of our customers have found that the old saying is true, ''you get what you pay for.'' The reason they always came back to us is we really do give better value for the dollar. Ask yourself what expense the ''cut rate operations'' have eliminated? insurance, high quality products, or maybe inadequate employee training? We really do value our customers for life and we can only do this by covering the true cost of staying in business long term for you. This allows us to use the best cleaning methods and high quality products and attract the best employees. Once you have tried our service, you will see the difference. ​ Please take note We do no not pick up waste, Blood or feces (animal or human) For insurance purposes, we do not climb higher than 2 steps or on a ladder For insurance purposes, we do not move furniture like hitches, buffets and bookcases. Televisions will not be cleaned We are not permitted to open glass doors or clean china cabinet. We ask that your pets be secured for their own safety. A calm pet can become frightened and/ or aggressive when ''introduced'' to our equipment and for our cleaning technician safety. We also love kids but please don't let them touch our equipment or walk on wet flooring for their safety.

Unique selling points

• We have a 4.8 Star rating from 34 reviews. We have over 30 customers we clean for each month that are happy with our company.

• We are registered as a Covid safe business keeping your family, pets and our staff safe professional cleaning for your health first and the home.

• 24 hours money back guarantee on all jobs. Quality standard on every cleaning

• We are a IICRC certified firm and perform Quality checks by a IICRC certified cleaner. We are of course insuranced.

• We give back to the community by donating our time and energy to families of children undergoing cancer treatment.