Nova Organic Cleaning

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Reviews (121)

• Kelsey

  NEW

  Google review

  04 Jun 2025

  They were ok. Expectations listed for a deep clean were definitely not what was delivered. We had prams that weren't moved for cleaning and shoes and dirt were left on the floor. It was beyond a lack of enough time, no room was left finished. Items on our bedside table were left scattered on the bed, our beds weren't made, and heaps of surfaces weren't dusted (bookshelves covered in dirt, ceiling fans untouched). Too much attention was paid in areas we didn't care about, which left other, more important spots neglected. Edit: Hi, yes we were contacted to increase our time, so I expected finer details to be missed, but everything about the job appeared unfinished. We paid for a 4 bed deep clean and only requested 3 bedrooms be done but none of the rooms appeared finished. I'm very interested to see the photos, but unmade beds, shoes left on the ground with dirt underneath them, and our things thrown onto our bed feels very unprofessional to me.
  Nova Organic Cleaning

  replied

  04 Jun 2025

  Hi Kelsey, We are disheartened to hear that you are not overly happy with your clean. Our cleaners sent through over 40 photos and we can see in those photos that they did as much as they could in the time allocated. Because of the photos sent to us, we did call you to see if you would like to extend the clean as we believed more time was needed to ensure a thorough job was provided. However, you did decline this. Thank you for choosing Nova Organic Cleaning!
• Laura N

  NEW

  Google review

  24 May 2025

  Very impressed with Nova Organic. Charly came on time, she did a great job, with good attention for details and such a lovely person too. Will use Nova again. Thanks!
  Nova Organic Cleaning

  replied

  25 May 2025

  Thank you for your review and we will pass on your review to Charly.
• Ben C

  NEW

  Google review

  23 May 2025

  I highly recommend using Nova Organic Cleaning as they were punctual, great communication and did an amazing clean. Thank you
  Nova Organic Cleaning

  replied

  23 May 2025

  Thank you for your review, we really appreciate it.
• LKB K

  NEW

  Google review

  23 May 2025

  Giovanna is amazing, very thorough, punctual and friendly.
  Nova Organic Cleaning

  replied

  23 May 2025

  Hi, thank you for your review and we will pass this on to Giovanna.
• Jayne W

  NEW

  Google review

  20 May 2025

  I couldn’t be happier with the service from Nova Organic Cleaning! The team was punctual, professional, and incredibly thorough. My home has never looked cleaner — every corner sparkled, and they even took care of little details I didn’t expect. The staff were friendly and respectful, and they worked efficiently without cutting any corners. It’s such a relief to come home to a fresh, spotless space. I’ll definitely be booking with them again and recommending them to friends and family!
  Nova Organic Cleaning

  replied

  21 May 2025

  Hi Jayne, Thank you for your review and we really appreciate your kind words and have passed it on to the girls.

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  We are fully insured, so rest assured that we are delivering our services with care. All our cleaners go through a screening process and are all police checked.

• What do you like most about your job?

  Nova Organic Cleaning is committed to building a sustainable business for our employees, customers and communities through our organic products and services.