Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes! Climate Co Air + Refrigeration is insured for $20,000,000 public liability. This will give our clients peace of mind when engaging us to undertake your next project.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father is a refrigeration mechanic who also runs a small business. The apple doesn't fall too far from the tree, I guess.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Nothing thats stands out just yet. I get a lot of satisfaction out of helping people out. If they are stuck, Climate Co will do its best to tailor a solution for your needs.

Question 4

What do you like most about your job?

Accepted Answer

Helping people and other small businesses with all things air conditioning and refrigeration. Meeting different people and being directly responsible for your reputation is also a great motivator.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

I would ask as many questions as possible. You will be able to gauge if you feel comfortable with the business based upon the answers. Check reviews and insurances to be safe.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much to supply and install a split system air conditioner? Starts at approximately $1400 for a reliable 2.5kW unit for a small bedroom or study (pending how complicated the install is). The bigger the capacity of the unit the the more expensive it becomes.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being a local small business makes each one of our clients at any time extremely important to us. We are focused on developing a good name for our work to establish a successful business for years to come.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Climate Co Air + Refrigeration embodies all the best qualities about hiring a small business in Australia. You will deal directly with the owner on every level for your next project ensuring your more than a job number. We are local, knowledgable and competitively priced. Give us a go!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Location of the indoor/outdoor unit. Size of room. Access to meter board. Colour of the pipe cover. AC Brand preference. Any concerns.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Posting plenty of photos will eliminate some "guess work". An inspection where possible is recommended prior to issuing a quote so we can provide our best price, confidently.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No special offers, unfortunately. Climate Co will offer its best price every time for our customers. If there are promotions from air conditioning manufacturers they will be passed onto our customers.

Question 12

What makes your pricing competitive?

Accepted Answer

Low overheads and a motivation to work. No advertising means I rely heavily on word of mouth and repeat customers which ensures I do a good job, every time.

Question 13

How do you normally charge for your service?

Accepted Answer

Unfortunately each job can be very different so its hard to put a concrete price on. I would say that a service for domestic air air conditioners would start at $99 for a split system while ducted air conditioners would start at $130.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Domestic air conditioning and commercial refrigeration. Although I enjoy the smaller, unique jobs which don't often arise such as caravan air conditioning and ice machines.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With 10 years experience before starting my own business, air conditioning was just the start. Ice machines, refrigerated vending machines,manufacturing and servicing coolrooms/freezer rooms, caravan air conditioners, camping refrigerators. Ive been lucky enough to work on a wide variety of things.

Climate Co Air + Refrigeration

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