Natural Therapy Marketing

Qualifications

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Frequently asked questions

• What questions do customers commonly ask and how would you answer them?

  1. What if I don't have a logo yet? That’s OK as we have a great graphic designer who we collaborate with. It’s a good idea to have your branding and logo design completed before we commence your website. Once you're booked in for a website, it's all systems go, so we need everything prepared with a clear vision in mind. 2. Why do you use Squarespace to design websites? We use Squarespace because it offers powerful tools to create visually stunning website, along with all the essential features needed to provide a seamless client experience. It’s the ideal choice for our clients as it is user-friendly, making it easy for them to manage their websites independently. Additionally, as an all-in-one secure platform that includes hosting, Squarespace eliminates the need for costly ongoing maintenance. 3. Do you offer instalment payment options? Yes absolutely! We have the option to split payments in 2 or 3 instalments to help spread the cost. 4. Will I get full access to my website? Yes, absolutely! Every client should have full access and upon completion of the design, ownership is transferred to you. 5. Can I get a custom email address with Squarespace? Yes and its free for one year! A custom email address is available through Google Workspace Starter Plan when signing up to an eligible annual Squarespace hosting plan. Offer valid for one email address only. 6. Do I need to include a Privacy Policy on my website? In Australia, therapists' websites must have a privacy policy that complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy should outline how personal information, including sensitive information like health data, is collected, used, stored, and disclosed. It should also detail procedures for accessing, correcting, and deleting personal information, as well as handling data breaches.  Please note Natural Therapy Marketing does not draft or supply privacy policy content. We recommend referring to specialised resources or seeking professional legal advice to ensure compliance.

• What are the typical things that you need to know before you can provide a quote to a customer?

  1. What is your business or specialist therapy? 2. Do you have a logo designed? 3. Do you know how many pages you require for your website? 4. Do you need to add a shopping cart to your website to sell products or services? 5. Do you require copy editing or SEO services to optimise your website content?

Unique selling points

• Industry Knowledge. With decades working as a therapist, I understand why you do the work you do.

• Established Business. With experience in the digital space since 2008 and specialising in Squarespace web design, I share my expertise with you.

• Practical Help. Bringing your vision to life, I help you articulate what you do, and communicate that value to your ideal client.

• Affordable. With a choice of web design, graphic design and marketing I offer competitive packages payable in instalments.

• Great Support. Guiding you through your options, I’m here to answer your questions.