Namoli

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Frequently asked questions

• What questions do customers commonly ask and how would you answer them?

  Q: What size of jobs and locations does Namoli service? A: Any size. Our services range from small offices to very large factories and more. Contact us to discuss your need. Q: What are the working hours of your commercial cleaner? A: Any hours 24/7 a day. The working hours of our cleaners are very flexible. Once the onsite assessment has been completed and the cleaning model has been built, you can schedule, monitor, and manage the cleaning progress anytime on our Smart Clean application. Q: Does Namoli adopt any cleaner training programs? A: Partnering with iKnow Training, Namoli has an organised Online Training and Safety System for all our cleaners, including franchisees, their staff and contractors. Contact us for more details. Q: What do you charge for your commercial cleaning services? What are the fees for onsite assessments? A: There are $0 fees for onsite assessments. Before building a pricing model, Namoli takes a cross section of factors into consideration. One of the things that sets us apart from the competition is that we don’t run with a one size fits all model. We know that every client is different and has unique commercial cleaning requirements, so we will build a schedule that works for you. It will be priced according to your needs and budget. For more details or to book a free assessment, please contact us.

• Why should a customer hire you over another service provider?

  Namoli genuinely cares for everyone they engage with. Our approach is different. We believe that from customers, to suppliers and franchise partners, we work well and achieve great results when we work together. We know our franchise partners want to do a good job but they rely on good scoping, timing allocations and the supervision our leadership team provide. Our customers on the other hand, just want a great place to work, cleaning to be visible but achieved without fuss, and they can only do that with our help. We care about best practice cleaning and know it is only achieved through a connected community, collaboration and clear roles and responsibilities. We have perfected this model and take ownership of the commercial cleaning process so customers can focus on their business and success.

Unique selling points

• Efficient and timely cleaning services tailored to operational hours.

• Highly reliable time-tracking and audit process for complete transparency.

• Best practice methodology complying with regulations set by the Workplace Health and Safety Act.

• Colour Coded Cleaning system to minimise risk of cross-contamination and environmentally-friendly cleaning agents and equipment.

• Periodic risk assessments ensuring the safety of workers and clients.