Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured. We suggest that you have a least one trial of for your hair and/or makeup look. We strive to ensure that everyone is happy with the results of a trial before they leave.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

For us the most important things are how much experience they have and what products they use. You want to make sure that you are getting a highly qualified professional that uses high quality products that last

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most frequently asked are: Q.How long will we need to have hair and makeup done? A.We allow 1 hour per person per service. Q.How far out from my wedding should I have my trial? A.Normally we recommend between 3-6 months before the wedding. Depending on how many looks you want to try out

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are committed to providing the highest quality service of hair and make up whist keeping the work modern, fresh & tasteful with a dynamic and talented group of artists. We will work with you to achieve a look and style that compliments you without the high price tag.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many people in your bridal party? Will their be any little people or Mother of the bride/groom etc? Do you require additional services such as waxing or spray tanning? Do you require us to travel to you?

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

When you book through Oneflare you will receive 50% off your trial hair and/or makeup. That's a saving of up to $90

Question 7

What makes your pricing competitive?

Accepted Answer

We aim to make our services affordable for our clientele. We do this by offering hair & makeup packages. We also only have a one off travel fee of $50 which covers a 50km radius of Belmont. We also supply complimentary hair & makeup repair kits for touch ups. Lashes are complimentary for the bridal party

Question 8

How do you normally charge for your service?

Accepted Answer

We accept cash, bank deposit & EFTPOS  We take deposits on booking to secure your date then we require full payment at least 4 weeks prior to the day.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our hairstylists specialise in full bodied blowdries and up styles that will last all day and can do any style no matter the difficulty. Our makeup artist has a range of experience from soft natural to hollywood glam looks.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have combined experience in hair & makeup of over 40 years. Styles and fashion have come and gone but our eye for detail and our constant training and education always keeps us ahead of the game. We have a fully qualified Napoleon Perdis Makeup Artist & also use L'Oreal Professional Products.

Mynt Hair

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