Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes – we are a fully insured Security Firm. We are a compliant Corporate Member of the National Security Association of Australian QLD (inc), are properly licensed and guarantee our work.

Question 2

What do you like most about your job?

Accepted Answer

Seeing a satisfied smile on the clients face at the end of a tidy job. Hearing the relief in a clients voice over the phone after getting the all clear from a responding patrol unit.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a licensed Adviser and can you show it to me?  Are you a licensed Installer and can you show it to me? It will be a photo ID on the front also advising the expiry date. On the back of the license it will advise you what functions they are allowed to perform.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

All of the products installed by us come with our "100% Onsite Warranty". This is our way of ensuring, clients willing to invest there money purchasing our installed products will no longer have to worry about being without them again, due to an equipment fault during the warranty period.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Is the house a single or multi-level home? What is the roof made of Tile, Colorbond etc? What are type of house do you have, Queenslander on posts, brick, etc? Do you have pets?

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you already have an alarm system and you would like to change your "Back-to-Base" Alarm Monitoring to Chameleon Security Services, or you are purchasing an installed alarm system from us and you would like to signup you'll receive your first 3 Months Alarm Monitoring FREE of charge.

Question 7

How do you normally charge for your service?

Accepted Answer

For Purchases under $2000 we invoice for payment once the job has been completed. For Purchases over $2000 a 30% deposit is required when the job is booked, with the remainder due on the day of job completion. We accept the following forms PayPal, Visa, Mastercard, Bank Transfer, Cheque, Cash. .

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All staff are Highly Trained Professionals, are fingerprinted & undergo regular criminal police checks by the Queensland Police Service. In addition to installer/advisor licences our Security Technicians, carry an Open Cablers Licence & Restriced Electrical Licence for Equipment Test & Tagging.

Chameleon Security Services

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