Melbourne Central Movers

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Reviews (166)

• Vinita S

  NEW

  Google review

  16 Jun 2025

  Very bad experience. I booked Melbourne Central Movers for a 2PM move, signed the contract, and paid in advance. They only called me after 2PM to say they wouldn’t be coming and could do it the next day instead. This caused huge inconvenience as I had to urgently find another moving company the same day. To make things worse, it's been over two weeks and they still haven’t refunded my advance payment. Extremely unprofessional and unreliable.
• Helen B

  Google review

  29 May 2025

  Great service, looked after the equipment, thank you
  Melbourne Central Movers

  replied

  29 May 2025

  Dear helen, Thank you for your kind feedback. We're glad you had a great experience with MCM. We look forward to helping you again in the future. Kind regards, MCM Customer Service
• Claire K

  Google review

  29 May 2025

  Very punctual great service thank you!
  Melbourne Central Movers

  replied

  29 May 2025

  Hi Claire, We appreciate your positive feedback. It’s great to know MCM met your expectations. We’re here whenever you need us next. Warm regards, MCM Customer Service
• Roswinder G

  Google review

  08 May 2025

  NEVER use this moving company ever!!! If there was a negative star rating, they deserve that. Melbourne Central Movers lied to me before taking up my job assuring me that they would move my furnitures on 22nd March 2025. They had other jobs already booked on that day and still took on my job and did not turn up until i sent them an email and rang them asking them of their whereabouts. They gave me a different time AGAIN and did not turn up then as well. In the end, they cancelled the job after making me wait all day and told me they will move my furnitures on 23rd March 2025. On 23rd March 2025, they caused a huge water damage on my property when their movers who disconnected the hose of my washing machine did not switch off my tap causing a flood in my house damaging my wooden flooring, skirting, paintwork. They broke my very expensive red vase as well. The movers very quietly placed my broken vase in my parents garage without telling me it was broken. I saw it and questioned them. I emailed them regarding the damages and they lied and refused to reimburse me. Unprofessional company and a bunch of lying workers.
• Jessie M

  Google review

  22 Apr 2025

  Absolutely disappointing experience – avoid at all costs. We booked this removalist company months in advance, completed all the necessary paperwork, and did everything by the book. On what was already one of the most stressful days, they left us waiting for hours, only to never show up. There was no communication, no apology, and no accountability. If they were unable to do the job, the least they could have done was be transparent and give us notice so we could make alternative arrangements. Instead, we were left scrambling with no support whatsoever. To make matters worse, requesting a refund for our deposit was another ordeal. After spending hours on hold, they finally responded—only to ask for my bank details over email, which is highly insecure and unprofessional. I would not recommend this company to anyone. Save yourself the stress and go with a removalist that values your time, safety, and peace of mind.