Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am an insured business. My guaranty is my client's satisfaction after all reasonable adjustments. My principles are integrity and fairness both ways.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Like many in the trade, I was born creative, and when you live your passion, it is no longer work.

Question 3

What do you like most about your job?

Accepted Answer

I enjoy making my clients dream come true. Nothing is more satisfying than to be able to actively participate in another person's happiness.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Why are you a designer? The answer to this question will reflect the depth of commitment of the professional that engages in serving you.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Questions most commonly asked of me is 'Can my space come together without causing me too much stress?' and my answer is that's what I am here to do; take off the stress and make your project an enjoyable experience for you.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am reasonably new to the market, but with all my talent the most important passion of mine is to be able to create the most pleasurable and satisfying experience for my clients while we are working together.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

My priority is the utmost satisfaction of my clients. I am offering a complete service. My clients can also choose from multiple 3D concept designs, product sourcing services, and commission artworks to suit their decor.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Precisely what it is the client needs help with. The scope in details (number of rooms, the size of each area and finishes required, or is it just a concept design or only​ sourcing products) and the available budget to complete the project.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Plan before you begin - this will ensure that your likes and dislikes are evaluated during initial discussions, and the project brief reflects your requirements. Prioritize your spending - spend money where you will get the most out of your purchase like quality furniture items. Know and keep up with your available budget - it will be less stress and more joy at completion.  For a decorating project, it's essential to collect images of favoured styles and colours,​ to help your confidence in your likes and dislikes, have the most accurate floorplan measurements at hand and a realistic budget set aside.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Each client who employes my services will receive a pack of eight greeting cards with printed details of my original paintings for free (currently for sale at $38+postage on my website).

Question 11

What makes your pricing competitive?

Accepted Answer

My costing is mid-range. I am offering the best value for the high-quality work I am providing; I don't mark up third-party purchases made through me. Therefore I am proposing considerable benefits to my clients.

Question 12

How do you normally charge for your service?

Accepted Answer

The initial face to face consultation is a fixed hourly fee. If we agree to work together,​ then I create a package deal with a set price within the available budget that offers peace of mind and no hidden surprises.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My specialty is to harmonise interiors with suitable artworks, adding personalised significance and focal points to living spaces the owners deserve.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a Cert.IV qualified Interior Decorator from Mercer School of Interior Design, Melbourne. I also have been an abstract artist for the past four years. I completed four years of Art school in textile design and gained qualifications as a window merchandiser in Hungary, Europe before arriving in Australia.

Matejka Interiors

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