Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

My 'Personal Guarantee' is listed on my website at www.markallan.com.au and we are fully insured.

Question 2

What do you like most about your job?

Accepted Answer

Performing, achieving great results. This satisfies both our clients, our staff and me personally. Taking pride in what we do may seem old fashioned but it brings great rewards.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why should I choose you? Answer is simple - reputation, results, accountability and personalised service from an agent that acts in YOUR best interests. Check website for full details at www.markallan.com.au

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Proven track record of reliability and trustworthiness as evidenced by all the unsolicited testimonials we receive from satisfied clients. We achieve because we CARE and work hard for YOU.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We have years of experience and a track record that is outstanding. The testimonials on our website speak volumes and highlights that most of our business comes from referral and repeat business etc.  We do NOT take on too many listings so we can properly service the clients we have. We work hard and smart to sell your property NOT other listings and we do not list competing/similar properties. We are ALWAYS on time and prepare the property properly before viewings. You ALWAYS have direct communications with the owner of the business.

Question 6

What makes your pricing competitive?

Accepted Answer

You are provided with the most for the least - best service, personal attention, customised marketing tailored for your property and your budget NOT our needs. Our aim is to obtain the best price for least outlay and shortest time resulting in an optimal sale.

Question 7

How do you normally charge for your service?

Accepted Answer

We charge a commission based on the sale price of the property. Similarly when acting as buyers agents we also charge a commission based on the purchase amount. We are reasonably priced and clients get best professional advice and service.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Real Estate sales of residential properties. We also act as buyers agents for both local and overseas clients. We also provide consultancy advice and auction representation.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

The Principal/Licensed agent is the owner of the business. I am also an Accredited Auctioneer and a Stock and Station Agent. Having been in the property industry for over 30 years I know what needs to be done in the clients best interests and undertake ongoing training to combine practical experience with all the latest changes.

Mark Allan Property Consultants

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