Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are a fully insured business, giving you complete peace of mind on your special day. We also guarantee our work — every photo and film is crafted with care, creativity, and delivered to the highest professional standard.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

How did you decide to get into your line of work?

Accepted Answer

My passion for film and photography started with a love for cinematic storytelling. Weddings became the perfect canvas to blend emotion, light, and movement into something unforgettable.

Question 4

Do you have a favourite customer story you would like to share?

Accepted Answer

A private estate wedding where every detail was artfully designed. The couple trusted our vision completely, and their timeless film became one of our proudest creations.

Question 5

What do you like most about your job?

Accepted Answer

I love turning real moments into art — capturing emotion, light, and connection in a way that couples can relive for a lifetime. Every story is unique, and that’s what inspires me.

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you offer photo and video together, and how do your teams work?   What’s your turnaround time for sneak peeks and full delivery?   How do you handle unexpected issues (weather, lighting, schedule changes)?   Can packages be customized to fit our needs and budget?    How do you make couples feel comfortable in front of the camera?

Question 7

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: Are you available for our date? A: Share your date and venue, and we’ll confirm availability immediately.  Q: Can we see full weddings, not just highlights? A: Absolutely — we show full galleries and films so you know exactly what to expect.  Q: How long until we receive our photos and videos? A: Sneak peeks within a few days; full delivery within 8–12 weeks.  Q: Do you travel for destination weddings? A: Yes, we travel anywhere with transparent travel costs.  Q: Can we customise our package? A: Yes, every package is tailored to your wedding, style, and budget.  Q: Are you insured and do you guarantee your work? A: Yes, we’re fully insured, and all work is delivered to the highest professional standard.

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are fully insured, professional, and punctual. Our team works with care, discretion, and dedication, ensuring that every detail is captured beautifully, even under unexpected circumstances.

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

Because we don’t just capture weddings — we capture your story. Real emotions, cinematic beauty, and memories that last forever.

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What is the date? Are you after photography only, videography only or both? Have you booked a venue? What your guest number? What Style are you after?

Question 11

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Book early – early bookings often secure lower rates.   2. Choose weekday or off-season weddings – less demand can reduce costs.   3. Bundle services – combining photography and videography in one package saves money.

Question 12

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes! Oneflare customers can receive 10% off or a free pre wedding photography, when booking our full wedding package.

Question 13

What makes your pricing competitive?

Accepted Answer

We combine premium quality, cinematic storytelling, and a full photography & videography team without extra hidden costs — offering luxury results at accessible rates.

Question 14

How do you normally charge for your service?

Accepted Answer

Our pricing is package-based, tailored to your needs. Packages include coverage hours, photo and video services, and post-production editing. Custom options are available to suit your day.

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in cinematic storytelling — creating emotional, elegant films and fine-art photographs that capture the true essence of your wedding day.

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have more than 10 years of experience in wedding photography and videography. Our team is professionally trained in cinematography, lighting, editing, and photo composition, ensuring every moment is captured beautifully.

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Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

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