Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

At Lucid Exteriors we have Public and Products Liability insurance The insurance coverage is $5 million. If you have any concerns about our coverage please contact us.

Question 2

How did you decide to get into your line of work?

Accepted Answer

A simple form of work that many don't enjoy - cleaning.  The job satisfaction is immediate - I've worked in the corporate IT environment and job satisfaction can be few & far between.

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction of restoring something to it original glory - clean!  The joy i receive from seeing a smiling happy customer. Especially those that are surprised with the difference.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

In our personal & family lives we strive to have values that befit being reliable & honest. This flows in our cleaning - will be on time, not charge beyond our original quote and your property will be pristine.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Passion for detail and thorough work. We are a family business focusing on results for our customers. We have low overhead and can give the time required for a detail thorough clean

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Type of area to be cleaned 2. For horizontal surfaces size in square metres or length of walls in metres. 3. Extent of grime - dirt / mould / stains

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Remove any excess debris - leaves, dirt etc 2. Tidy / Remove any landscaping protruding onto the area 3. Ensure a clean work site - no parked cars etc

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Refer us to your friends and receive two free movie tickets* * 5 referred clients who use surfaces of Lucid Exteriors to qualify.

Question 9

What makes your pricing competitive?

Accepted Answer

Family business enables us to have low overheads keeping our pricing low. Our commercial grade equipment enables us to do jobs quickly saving you money.

Question 10

How do you normally charge for your service?

Accepted Answer

Horizontal surfaces we charge per square metre. The larger the area the cheaper per square metre. Vertical surfaces we change per metre. Minimum job is $110.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all hard surfaces. Driveways, retaining walls, fencing, houses - ALL those daily areas that get overlooked. We specialise in both pressure clean and soft wash methods.  If you have an exterior area need cleaning, we will be able to help!

Lucid Exteriors

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