Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Little Sparkle Cleaning Services is fully insured with $10 million in public liability coverage. We also take great pride in the quality of our work and stand behind it with a satisfaction guarantee. If any part of the service does not meet expectations, we are happy to return and rectify the issue promptly.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we do not require customers to disclose their COVID-19 vaccination status. We respect the privacy of our clients while continuing to follow appropriate hygiene and safety protocols to ensure a safe environment for everyone.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

At Little Sparkle Cleaning Services, we take health and safety seriously. Our COVID-19 measures include the use of PPE (gloves and masks where appropriate), regular hand sanitising, disinfecting high-touch surfaces, and ensuring equipment is cleaned between jobs. We also ask that clients inform us if anyone in the household is unwell, so we can reschedule the service if needed. Our goal is to maintain a safe and hygienic environment for both our team and our clients.

Question 4

How did you decide to get into your line of work?

Accepted Answer

Little Sparkle Cleaning Services was born from a combination of passion, experience, and purpose. Chris brings years of hands-on experience as a professional cleaner, with a strong focus on quality, efficiency, and attention to detail. I’ve also had my own journey in customer service and business, and through my personal experiences, I saw a real need for a cleaning service that truly cares about people and their spaces. Together, we wanted to create a business that not only delivers exceptional results but also brings a personal, reliable, and trustworthy touch to every home or workplace. That’s how Little Sparkle Cleaning Services came to life — built on experience, compassion, and a commitment to excellence.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

As we’re preparing to officially launch Little Sparkle Cleaning Services, we haven’t had the chance to create customer stories just yet, but we’re genuinely excited to do so. What drives us is the thought of making a real difference in people’s lives. We’re looking forward to the day a client walks into their freshly cleaned home and feels that sense of calm and relief. Those are the stories we can’t wait to be part of.

Question 6

What do you like most about your job?

Accepted Answer

What we’re most excited about is the chance to make a positive impact in people’s daily lives. There’s something incredibly rewarding about turning a space around and knowing it brings someone peace of mind. We love the idea of creating a clean, fresh environment where our clients can relax, recharge, and feel at home, and we can’t wait to do that every day through Little Sparkle Cleaning Services.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

When hiring a service professional, it’s important for customers to ask the right questions to ensure they’re choosing someone trustworthy and reliable. Some great questions include:  • Are you fully insured?  • Do you guarantee your work or offer a satisfaction policy?  • Can you provide references or examples of past work?  • What’s included in your service, and are there any extra costs?  • What cleaning products and equipment do you use?  • How do you handle rescheduling or cancellations?  • Do you have any COVID-safe procedures in place?  These questions help build confidence and ensure the customer is choosing a service that aligns with their expectations and values.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

• ‘Are you insured?’ Yes, we are fully insured with $10 million in public liability coverage to ensure peace of mind for our clients and team.  • ‘Do you bring your own products and equipment?’ Absolutely — we arrive fully equipped with professional-grade products and tools. However, if a client has specific preferences or sensitivities, we’re happy to accommodate.  • ‘Do you offer a guarantee?’ Yes, we stand behind our work with a satisfaction guarantee. If something isn’t quite right, we’ll return to fix it promptly.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Little Sparkle Cleaning Services, reliability and trust are the foundation of everything we do. With Chris’s experience as a professional cleaner and my background in customer care and business, we bring both skill and heart to every job. We show up on time, we communicate clearly, and we take pride in delivering consistent, high-quality results. We’re fully insured, transparent with our pricing, and committed to treating every home or workplace with the same care and respect we would our own. When you book with us, you’re not just getting a cleaner — you’re getting a team that genuinely cares.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

What sets Little Sparkle Cleaning Services apart is our personal commitment to quality, care, and customer satisfaction. We’re not just another cleaning business — we’re a team that genuinely values the trust our clients place in us. With Chris’s hands-on professional cleaning experience and my dedication to running a responsive, customer-focused business, we ensure every job is done thoroughly and respectfully. We’re fully insured, offer a satisfaction guarantee, and pride ourselves on reliability, consistency, and open communication. When you choose us, you’re choosing a service that’s built on heart, integrity, and results.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quote, we typically need a few key details from the customer, including:  • The type of service required (e.g. general clean, deep clean, bond clean, pressure washing, etc.)  • The size of the property (number of bedrooms, bathrooms, and living areas, or square meterage for commercial spaces)  • The condition of the space (lightly used, moderate, or heavily soiled/cluttered)  • Any specific requests or add-ons (e.g. oven cleaning, window washing, laundry services, etc.)  • Location of the property (to confirm it’s within our service area and to factor in travel time if needed)  • Preferred date and time (so we can check availability and allocate the right amount of time for the job)  With this information, we can provide a fair, transparent, and tailored quote that meets your needs.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We understand the importance of value, so here are three great ways customers can save money before we begin the job:  1. Declutter First: Removing personal items, clothes, dishes, and general clutter from surfaces and floors allows us to clean more efficiently — saving time and reducing the number of hours needed.  2. Combine Services Strategically: Booking multiple services (like a general clean with laundry or a deep oven clean) in one visit often works out cheaper than booking them separately. We can plan better and maximise your value.  3. Be Clear About Your Priorities: Let us know what areas matter most to you. If you’re on a budget, we can focus on the highest-impact areas and customise the service to fit your needs without compromising quality.  A little preparation goes a long way in saving both time and money!”

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

“Yes! As a special welcome to our Oneflare customers, we’re offering an exclusive 20% off your first clean when you book with us. Just mention ‘Oneflare’ at the time of booking.

Question 14

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because we balance affordability with exceptional quality. We offer transparent rates with no hidden fees, and every quote is tailored to the specific needs of the client — so you only pay for what you truly need. With professional-grade equipment, experienced staff, and a satisfaction guarantee, you’re getting excellent value for your money. We also reward loyalty and offer exclusive discounts, like 20% off for first-time Oneflare customers, to make our services even more accessible.

Question 15

How do you normally charge for your service?

Accepted Answer

We typically charge by the hour for most of our services, with set minimum booking times depending on the type of service. For example:  • General Cleaning: $55 per hour  • Deep Cleaning: $85 per hour (minimum 5 hours)  • Bond Cleaning: $85 per hour (minimum 10 hours)  • High Pressure Washing: $33 per hour (minimum 4 hours)  • Lawn Care: $25 per hour (minimum 3 hours)  • Laundry Services: Package-based starting at $65  We also offer flat-rate pricing for commercial spaces, depending on the size and scope of the job. All pricing is upfront and tailored to your needs, so there are no surprises.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, at Little Sparkle Cleaning Services, we specialise in detailed residential deep cleans and end-of-lease (bond) cleans. These services require a high level of thoroughness and attention to detail — and that’s where we truly shine. We also offer specialised add-ons like deep oven cleans, high pressure washing, and tailored laundry services, making us a one-stop solution for clients who want more than just surface-level cleaning.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Between us, we bring a strong combination of hands-on experience and professional skill. Chris has 7 years of experience as a professional cleaner, working across a variety of settings including residential homes, commercial sites, and high-detail end-of-lease cleans. He’s known for his eye for detail, efficiency, and pride in delivering spotless results.  I (Kira) bring 12 years of business management experience, along with expertise in customer care and quality control — ensuring that every job is handled with professionalism, clear communication, and a commitment to client satisfaction. Together, we’ve built Little Sparkle Cleaning Services with a shared passion for excellence, reliability, and real results.

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Business contact details

Opening hours

Business description

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

Little Sparkle Cleaning Services