Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are full insured . We are also a CPA firm so we are under review by CPA Australia to make sure we are exceeding industry standards.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We love what we do , we believe wealth is the second most important aspect in life after health , we would like to help more people to achieve what they deserve , more happy faces and less headaches !

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my clients used to engage a top tie firm to look after his business accounting and tax needs . After engaging us , he told me that Leadin is more approachable, just as professional if not more . More importantly, we really care what we do !

Question 4

What do you like most about your job?

Accepted Answer

Meeting people for all over the word Helping people to achieve their financial goals Helping me to feel a sense of belonging

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Please be specific about what you would like to engage us to do , so we can make sure we will exceed your expectation !

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you provide tax service for overseas clients?  Yes , of course, we have clients from more than 10 different countries.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are fully insured and we are fully licensed to provide accounting, tax , SMSF and mortgage broking services.  We are a CPA firm and our directors and mangers are fully qualified CAs and CPAs with years of industry experience.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are more than accounting. We provide full house service including accounting, tax , business advisory , SMSF and mortgage broking. More importantly, We are here to get things done, clear roadblocks and dive in the future together with you !

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Personal/ employment/business/investment background, experience in using any accounting software/ investment /business plans and goals, preferred method of engagement , Thank you !

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tell us the full story so we can head to the right direction Answer all the questions listed in our questionnaire templates

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Of course, we would like to offer all the Oneflare customers a complimentary half an hour initial consulting !Please free feel to contact us !

Question 12

What makes your pricing competitive?

Accepted Answer

High efficiency , open communication , low staff turnover and we take advantage of the cloud technology as much as we can.

Question 13

How do you normally charge for your service?

Accepted Answer

We are more than happy to quote fixed fee for a service , for ongoing engagement, we are more than happy to set up a monthly payment plan.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Property Investors, Investment and Business Migration Accounting and Taxation, IT, health professional, Gig economy , Import and Export industry, Travel Agency .

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are proudly members of CPA Australia and CA ANZ. We are registered tax agent, ASIC agent, licensed SMSF advisor and licensed mortgage broker. Our staff are all degree qualified , most of them are graduated from Australian Top University with Master Degree in professional accounting .

Leadin Accountants And Business Advisors Pty Ltd

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