Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured. Yes we guarantee our work.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

I wear a mask on initial discussion. And when I can't social distance. I prefer the customer does the same.

Question 4

What do you like most about your job?

Accepted Answer

Meeting new customers. Working with my hands.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they specialise in that line of work. Do they hold insurance.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can we book after 4pm when you get home. Unfortunately we've already had a full days work at that time and it becomes overtime rates. Otherwise we can arrange for a Saturday.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Transparency and communication. If we're running late or we can't keep your booking, we'll notify you at our earliest convenience. Our Google Page reviews speak for themselves.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We specialise in drain cleaning and can attend to blocked drains more quickly. We also have more drain cleaning tools to enhance the number of solutions.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Is the blockage in a stormwater or sewerage drain. Is only one plumbing fixture being affected or multiple fixtures. Do you have photos.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can try plunging the drain. Supplying photos of the issue. Providing clear access to the drain entry points (inspection openings) for our equipment. You can bundle our services on the same visit, Eg; drain cleaning, CCTV drain camera inspection and pipe locating services.

Question 11

What makes your pricing competitive?

Accepted Answer

Not charging by the hour, so I will work more effectively and not drag the job out.

Question 12

How do you normally charge for your service?

Accepted Answer

Flat rate pricing for drain cleaning.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Drain cleaning. General plumbing maintenance.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 25 years of experience in the trade.

King's Blocked Drain Solutions

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Are you an insured business and do you guarantee your work?

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