Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Because my business is brand new I am looking into insuring the business, with photography there are less liability, I have backed up equipment if anything fails and if pictures are below standards we have a full refund policy.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always wanted to be apart of the arts, photography was my passion and drove me to turn my hobby into business, I can thankfully say that I have succeeded

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a last minute phone about a birthday from a very lovely client, she phoned me at 1am as her original photographer cancelled and her job was that day. I was already booked for a job however I organised my own photographers to take care of it, the client was fashionably late to her event but...

Question 4

What do you like most about your job?

Accepted Answer

I like the complete process of each individual job presented to me, I like to get to know the customer and the job they require so I can present my proposal, I like to take care of them from start until finish and wait for that one great review!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should ask to see previous works of the business, updated preferably and who took the photos so they can request that photographer.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How many photos do you take? We take unlimited photographs at the event and round down the best photographs, edit those and send out. I never have a number but I would say 70 completed images per hour depending on the job. Do you have hidden costs? No! only our charges per hour and call out fees

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I arrive ealier then paid time, I send out an agreement so that the customer receives what I state I will be doing, I have signed, dated and initialed this agreement and if I do not perform to this standard and full refund policy is included

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are very open and honest with our customers, we provide works of similar events so you can judge our style and if you want exactly that. Our website showcases everything you need to know and links all our social media pages! You can read our reviews and view any updated photographs.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Budget, Complete description of event, date and times of event and relevant information to draw up the invoice and agreement

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Complete all tasks required by the business 2. Send any relevant information, photographs, examples of what you want the photographer to capture and how 3. Always send out an itenary/map/description if need be outlining all core information

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

$70 promotional fee per hour valid 3 months from July 2016. Please inquire to learn more about the deal we have to offer on our one flare profile or website

Question 12

What makes your pricing competitive?

Accepted Answer

I charge standard $100 per hour with my call out fee of $50 depending on the radius you fall into. I have promotions to drop pricing. However we call out to your event, taking unlimited photographs and edit all for free.

Question 13

How do you normally charge for your service?

Accepted Answer

I send out an agreement once discussed with the client their budget, times and description. I present the completed agreement following with an invoice with all account information and deposit information. Sometimes we allow cash on the day/night. However most clients use the bank information to pay

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I prefer to be versatile and photograph multiple areas in the industry. However our stronger points are events, birthdays, fashion.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am undergoing my bachelor of Graphic Design (Hons) majoring in Photography and a Bachelor of Business studies major, finance, minor, communication. I have studied graphic design and photography through my tertiary education and completed all. I have worked and trained with Taronga Zoo, Wet N wild

Karina Nash Photography

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