Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Justin James Advertising, Graphic & Web Design is fully underwritten by The Dare Empire and is fully insured and can guarantee that any work approved is supplied as stated.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Most designers will say the same.  You don't generally choose to be a designer, although you can go to university or a school of design and be taught, without the soul of an artist it is near impossible to be a great designer.  A real designer will be unable to not design.  It becomes a reflex, like reading when you look at words.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A prospective client approached me about designing the look of their new Carpet Cleaning business, they had but 3 points I had to include: The business name (obviously), the colour yellow, and the colour purple. Initially I was horrified, (not being a fan of those colours in relation to the business), after the design was done and the clients were appallingly over the moon with the look, they had a large car trailer sign written with the design I produced.  The trailer turns heads wherever it goes and I smile everytime I see it!

Question 4

What do you like most about your job?

Accepted Answer

I love being able to take the basic idea of a current business image and rework it into a modern version of itself.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can I see your work? Have you done a job like this before? Can you do this job effectively? Are your prices competitive? What if I don't like your work? What is your area of expertise?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do I have to manage my website after you've built it? No, we manage your website exclusively, any changes you wish to make are as simple as sending us an email.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Having started my business from the ground up with no borrowed capital, I am very aware of the costs involved in starting a new business, I am also very aware of the importance of getting value for the money you outlay.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Justin James offers a personalised service to clients.  Designing your imagery based not only on you and your business, but your clients and customers.  Thought and research goes into the image you should be portraying to optimise your business.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Printing - Colour/B+W, Size, Quantity, Paper GSM Design - Brief, New Design/Revamp of Current Website - What it needs to do, Do you have a current site? Advertising - Who is your client? Do you have any ideas?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Three ways to save yourself time and money. 1. Know what you want. 2. Stick to it. 3. Don't change the brief after the job has started.  These 3 tips can help not only save time and money but also help build a great relationship with your designer.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Knowing the costs involved with starting new business, I have tailored exceptional packages just for Business Start Ups, providing the essentials to get you off the ground running.

Question 12

What makes your pricing competitive?

Accepted Answer

Having worked in the industry and within many printing situations, I am able to price my products and services competitively within my area of service.  Currently my Studio/Agency is situated in Country NSW, so I am able to provide City style at Country prices.

Question 13

How do you normally charge for your service?

Accepted Answer

Justin James generally sells his services within specialised packages which include products like Stationery and Websites for business either just starting out or those who need a complete overhaul.  If a package cannot be custom built then a hourly charge can be organised.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Justin jas found that after years of designing everything from signage to book covers, that his talent has slowly become focused on rebranding businesses whom have had their business imagery for years and are in need of modernisation into todays market.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

After being self taught and providing Graphic Design to clients for over 10 years, Justin trained with Grenadi School of Design to obtain his Certificate IV in Graphic Design & Advertising.  Now Justin is not only armed with a wealth of industry experience but also the professional training only afforded from one of Melbourne's most prestigious schools,

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Are you an insured business and do you guarantee your work?

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