Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have a small business public liability and insurance. I give 12 months guarantee to all appliance repairs and services.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love to have the flexibility to choose my jobs. Combination Electrical and Photography give me freedom to enjoy my work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All my jobs have special story to tell. I don't have a particular one that I can tell. But most of them are happy with my service and how they have appreciate of knowing me and I am glad too for them trusting me with their jobs.

Question 4

What do you like most about your job?

Accepted Answer

When the customer gives me a positive feedback and high recommendation of my service. Also the satisfaction of meeting new clients and be able to happily converse with them at a friendly level.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Make sure they are licensed and fully insured. Make sure they are registered with department of fair trading and they have ABN

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you a photographer or an electrician? I enjoy both work and both give me the pleasure to work with different clients. Knowing them is the most rewarding of my job.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I value my customers time and money. I make sure that the service they are receiving from me is what they expect and be 100% satisfied.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have 27 years experience in all aspects of electrical field. . I offer friendly service, reasonable rates, and 100% satisfaction guarantee.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Home Inspections, Details of the job. Face to face meeting, Customer's expectations, Available date of the job, Name, email, and phone contact of the customer

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A senior 10% discount for all my services and offer advice in energy saver lighting offers online where they can purchase on sale

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer Seniors 10% discount on all my service. I also offer free pre-engagement shoot for all my wedding clients prior to the wedding day.

Question 12

What makes your pricing competitive?

Accepted Answer

It is within the average pricing but I tend to make sure I deliver quality work of all my jobs.

Question 13

How do you normally charge for your service?

Accepted Answer

I do prior inspections first and give the customer fixed price of the job. With photography, I have packages for different type of photography jobs

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

New home electrical connection, Electrical extension, Switchboard upgrade,Ceiling fans, new energy saver LED lights installation. Also I repair and service home appliances. Wedding, Portraits, and Events

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified Licensed Electrician, Experienced in Domestic, commercial, and industrial electrical work. Completed Electrical engineering Certificate, Electrical Trade Certificate, Electronics Trade Certificate, & Certificate IV in Training & Assessment.Diploma in Photography

Jeff Aranas

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