Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are Insured for 10 million Professional Indemnity and 20 Million public liability as required by our licensing terms by CA ANZ

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

We do not share any customer's data to anyone unless it is required by law.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Not applicable at this point of time.

Question 4

How did you decide to get into your line of work?

Accepted Answer

I love numbers and a problem solver. This two things combined made me an accountant. I also beleive that acconting is a great career path. Accountants help their clients all day long, especially ones who work for an accountancy practice. We think helping people solve their problems and achieve their business goals is a pretty rewarding way to spend your time.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

We met an individual at a BBQ. He is the director of a failed construction company that liquidated. He was in depression. The reason the company failed was because of incorrect GST advice where he has to pay more than a million in GST. They did not apply the margin scheme for property development resulting to pay extra GST.   He came back to us a few months later to set up a new company. With our guidance and virtual CFO service the business has grown and been separated into a number of different businesses now turning over 50 Million per year with the owners making in excess of a million dollars in profit per year

Question 6

What do you like most about your job?

Accepted Answer

Our team loves to solve problems and you need a problem solver in a number game.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. What is their level of expertise on the subject matter?  2. Are they qualified?  3. What range of services do they offer?  4. Do they provide personalized Service?  5. How will they help you achieve your financial goal?  6. What are their testimonial like? and  7. How accessible are they?

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. 1. How much it will cost?  A. It depends on how much I save you. If I can not save your money or show you the money, I think I am not fit for the job.   Q. 2. How can you help me?   A. Let's meet for our first meeting (we charge $75.00 for a 45 minutes discovery meeting) and let me point you in the right direction.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have already helped more than 300 clients over the years and we have a 5-star rating on google. This achievement was only possible because this client put their trust in us.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

With due respect, lots of accountants nowadays don't even know what they are doing. We have fixed many tax issues in our journey in last 10 years. We are modern age proactive accountants with all the knowledge and skills needed for you to run your business without any worry. we specialise not just in making sure your business is compliant by filling all the paper works but we also engage to develop to grow your business by giving you advice

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Is their bookkeeping up to date?  2. Any outsanding debt with the ATO or supplier?  3. Any oustanding lodgement.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Track your cash flow: If you aren’t tracking your cash inflow and outflow closely, you might find yourself in difficult situations where you don’t have enough cash to pay bills and expenses.  2. Automate Bookkeeping with accounting software   3. keep your receipt and reconcile your bank regularly

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, of course, we will be your business partner for the rest of your business life and are happy to offer one month free for any packages they choose from our site.  We also offer a 10% discount for One Flare Customer

Question 14

What makes your pricing competitive?

Accepted Answer

We will beat any written price from another chartered accountant. Conditions apply.

Question 15

How do you normally charge for your service?

Accepted Answer

We charge both monthly and fixed prices. We are SME friendly and prefer monthly to ease the cash flow of business, and we provide bookkeeping, Tax, and accounting all under one umbrella. So you don't get large year-end bills.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

1. We specialized in small business accounting and tax affairs and this is what we do. We are good at what we do.   2. We are CA SMSF specialists. As a Specialist member, we have attained a high level of knowledge through rigorous and independent accreditation via the CAANZ and/or SMSF Specialist Auditor programs.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have the following qualifications:   1. I have Master's Degree in Accounting;  2. A qualified member of Chartered Accountant Australia & Newzealand; 3. SMSF Auditor;  4. CA SMSF Specialist; and  5. Tax & ASIC Agent;

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Rating summary

5.0

5.0

Business contact details

Opening hours

Business description

Accepted payment methods

Browse accountant experts by suburb

Services

Qualifications

Add your review

Reviews (56)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

i-accountant