Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have workers compensation, product and public liability and fleet insurance on all our vehicles and equipment including bobcats, excavator, concrete pumps, tippers and trucks

Question 2

How did you decide to get into your line of work?

Accepted Answer

At Hunter Valley Concrete we wanted to assemble a one stop business for all your concreting needs. We have brought together the best concreter's, earthmoving operators, concrete pumpers, steel suppliers and ready mix concrete for you. If you are in the Hunter Valley and have a concreting project

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Recently we supplied a concrete slab for an emerging timber business at Lovedale in the Hunter. The concreter onsite was over 60 and had been in concrete for nearly four decades. He said it was the best concrete he had ever used. Creamy, easy to work and superb at the finish

Question 4

What do you like most about your job?

Accepted Answer

We can supply everything for a concreting project from start to finish. Whether its the bobcat and crusher dust for the sub layer of your slab. Or the bar chairs, plastic and reo. Even the concreter, concrete pump and concrete itself, we supply and deliver it all. And all at competitive prices

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What experience do you have in completing concrete jobs? Can you please give the names of two recent customers you have performed work for? Can you please show me some recent concrete tests for the concrete mix I am purchasing?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you supply all over the Hunter? Our concreter's, steel and accessory suppliers and concrete pump operators can travel to any site throughout the Hunter Valley including Newcastle and Lake Macquarie. Our ready mix concrete can only be supplied in the Hunter north of Maitland at this stage.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Hunter Valley Concrete our personnel have had years of experience. Note that: 1. Our concreting crews have worked all over Australia and are experienced, qualified and professional 2. Our concrete pump operators are certified and have decades of experience on both boom and line pumps

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At Hunter Valley concrete we provide the complete concreting package, from crusher dust under your slab to steel reinforcing accessories, experienced concreter's to lay your slab ; perform the concreting works, we have boom and line pumps available. We even supply the concrete at great prices!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. The square metres of the slab or concreting job to be performed 2. How deep they want their concrete slab 3. The purpose of the concrete job., i.e, garden shed, patio or shed slab 4. What the site access is like e.g. Is it accessible from the road? 5. Are they performing any of the work

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Contact Hunter Valley Concrete for an obligation free quote including an estimate of quantities 2. Purchase their crusher dust, steel, accessories ; concrete all from the one place to receive a 10% discount 3. Agree to purchase their concrete from Hunter Valley Concrete to save 5% on supply prices

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We guarantee to match our competitors and lower their concrete prices by 5% on every concrete job quoted in the Hunter Valley

Question 12

What makes your pricing competitive?

Accepted Answer

We produce all own own aggregates, sand and materials. Therefore our ready mix concrete is extremely competitive when it comes to price. We have package deals on steel, accessories and concrete pumps. Our concreter's benefit from these low prices to win concreting jobs daily in the Hunter

Question 13

How do you normally charge for your service?

Accepted Answer

We accept credit card, visa, or bank eft. For larger projects and ongoing concrete work we establish 14 day accounts for our customers

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in concreting jobs throughout the Hunter Valley. Whether its a driveway or footpath, a house or shed slab, or a commercial, mining or government project, you can find Hunter Valley Concrete. No job is too big or too small to quote. We perform the concreting job from start to finish

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have qualified concreter's with years of experience in residential, commercial & mining work. We have certified Concrete pump operators on boom & line pumps. Our fit for purpose ready mix concrete is tested independently by Coffey International weekly & delivered by trained & experienced drivers

Hunter Valley Concrete

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