Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am the owner of the business and i have 20 years experience in end of lease cleaning , i am present on every job and i guarantee you will get your bond back from the cleaning services provided. We have business insurance with QBE and the certificate can be viewed

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

You will be dealing with the owner of the business not a franchise , bond back guarantee , job finished within 4 hrs

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

how many bedrooms and living areas , how many bathrooms , is carpet cleaning required , general condition of the house.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Save money by making sure the house is cleared of furniture before we start , make sure power and water are still connected , we can use generator power if needed but it adds to the cost.

Question 5

What makes your pricing competitive?

Accepted Answer

We may not be the cheapest but we do provide a quality one stop shop for end of lease cleaning including complete top to bottom house clean including windows and tracks , oven and range hood , carpet steam cleaning , pressure cleaning and rubbish removal. 3-5 cleaners per job

Question 6

How do you normally charge for your service?

Accepted Answer

Direct debit  , bank cheque  or Cash on the day ,  we do provide a tax invoice with every job.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

End of lease cleaning , Bond cleaning, Presale cleaning , Deceased estates , Spring cleans ,Offices , Large cleanups, insanitary conditions

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have 20 yrs experience in complete end of lease cleaning. We have carpet steam cleaning machines for your carpets and upholstery and pressure cleaning machines for your driveways and pavers. We work in groups of 4-5 and will complete your end of lease cleaning job within 3-4 hrs.

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