Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are FULLY insured. We 100% guarantee our work. We want you to be happy so if you're not happy we're not happy.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I had been in my previous job for 13 years and wanted a change. I love working with people and I love the fact we can work outside all over the Gold Coast. I wanted to help people improve their life and I wanted to feel a sense of satisfaction of a job well done at the same time.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had one customer message us when she got home saying "Thank you so so much for cleaning my home today. When I got home it was as if the whole house was smiling at me."

Question 4

What do you like most about your job?

Accepted Answer

We love seeing our customers blown away by our results. It is SO fulfilling seeing something that was SOOO dirty come out looking squeaky clean.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Have you done a job like this before? Are you insured? Do you have a police Check? Are you reliable?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you clean inside and out? Yes Do I need to be home? No Do you clean screens and tracks? Yes we vacuum them and then wipe.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have dozens 5 star reviews on Google & Facebook. We have the right equipment, the right experience, and a positive attitude,

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have over 50 5Star reviews on Google & Facebook. We are friendly, on time and organised. We communicate well so you know what's going on at all times. We don't charge you for work that doesn't need to be done. We are VERY fussy about our work so we always look after your property leaving it in a better condition than when we arrived.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How long since you had it done professionally? How big is the area? How many bedrooms does your home have? How many windows? What type of screens? Would you like the tracks cleaned?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Please clear the area needed to be cleaned. 2) Please open your blinds on your windows. 3) Please make sure someone is home or house is unlocked.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If we are able to do one of our services for your neighbour or family/friends place in the same area we offer a saving of $100 off one invoice.* Terms and conditions apply*

Question 12

What makes your pricing competitive?

Accepted Answer

We have the right equipment and the resources to get jobs done when and where you need it done. This normally means we are quicker than most but we still maintain the quality of our work.

Question 13

How do you normally charge for your service?

Accepted Answer

Sometimes we can quote over the phone but often we have to go out to your job site. We do this so we can meet you, see what is needed to carry out the work, and to make sure we carry out the work EXACTLY how you would like it done.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We clean windows up to 5 storeys from the ground. We can clean most buildings big or small in one day which means less disruption to your business. We are a one stop shop meaning we can organise everything for you - window cleaning, gutter cleaning, pressure cleaning, house & and roof washing

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have more than 20 yrs management background and ran the biggest Harvey Norman store in the world for 13 yrs. I have utilised the same skillset in our exterior cleaning business making it one of Gold Coast fastest growing businesses. We work hard, are easy to get along with, AND very professional.

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Business contact details

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Business description

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Browse window cleaning experts by suburb

Services

Qualifications

Add your review

Reviews (19)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

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