Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

WE ARE AN INSURED BUSINESS AND YES WE DO GUARANTEE WORK, IF A JOB HAS NOT BEEN DONE TO A CERTAIN STANDARD WE WILL RETURN AT NO EXTRA COST !

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father has been in the trucking industry for 20+ years, i used to pressure clean trucks since i was on a little kid, from pressure cleaning trucks i knew the industry i had already fallen in, now i pressure clean just about anything

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

2015 - RMS INSPECTION WASH FOR JB HAWKESBURY HAULAGE , Our customer left the truck with us and went out to run errands, came back about 4.5 hours later and as he was driving up his 5 acre property he was in shock as he came closer and closer to the truck, then crashed into his own car =D

Question 4

What do you like most about your job?

Accepted Answer

Being out about and meeting different faces everyday is a privilege. I Like creating smiles on my customers faces after they see the transformation on the job, its the best.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been in the industry? What Chemicals will you use for my job? How much will you charge and how? Can i see some previous job photos? Do you have Public Liability Insurance

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

IS YOUR CHEMICAL SAFE? Yes, we have different chemicals for different jobs, we dilute certain chemicals to lower the strength in order to not damage certain bases like concrete and aluminium IS THERE ANY GUARANTEE? Yes most jobs have a 3 - 6 months guarantee - Terms & Conditions apply

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

13 + YEARS EXPERIENCE IN THE INDUSTRY, MY TEAM AND I HAVE BEEN THROUGH THE TOUGHEST TO TRICKIEST JOBS AND BELIEVE WE HAVE JUST ABOUT SEEN IT ALL, HIGH RISE BUILDING PRESSURE WASHING TO FILTHY TAR ON ASPHALT TRUCKS TO VERTICAL STEEP DRIVEWAYS. IF ITS ANYONE YOUR LOOKING FOR IT'S DEFINITELY GUCELS

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

13 + YEARS EXP COMPETITIVE PRICES & WE'LL BEAT A QUOTE NO HIDDEN FEES OR CHARGES PHOTO PROOF OF OUR PRO JOBS QUICK QUOTES AND REPLIES (NO DELAYS)

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A CLEAN TO DIRTY RATING BETWEEN 1 - 10, 1 BEING CLEAN JUST NEEDS A QUICK BLAST, 10 BEING VERY DIRTY NEEDS A GOOD ACID WASH.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

CLEAR OUT THE ARE GOING TO BE PRESSURE WASHED AND ENSURE IT IS READY TO COMMENCE ONCE THE TEAM ARRIVES, THIS WILL SAVE YOU HANDLING FEES. HANDLING FEES ARE NOT HIDDEN THEY ARE EXPLAINED ONCE A QUOTE IS SENT OUT

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

TWO TIME RETURNING CUSTOMERS WILL RECEIVE $50 CASH BACK IN PERSON AFTER JOB COMPLETION. QUOTED 300.00 TO PAY BY TRANSFER, YOU WILL GET 7 DAYS TO PAY AN INVOICE AND WE WILL GIVE YOU 50.00 CASH BACK GUARANTEED

Question 12

What makes your pricing competitive?

Accepted Answer

SEND US AN INITIAL QUOTE FROM ANOTHER PRESSURE CLEANER, WE WILL BEAT IT... NO DOUBT, WE ARE AFTER A GROWTH VISION, WE WILL COMPLETE JOBS AT THE LOWEST PRICES TO SHOW OUR PROFESSION AND KEEP YOUR CUSTOMER RECOMMENDATIONS AS OUR MAIN TROPHY

Question 13

How do you normally charge for your service?

Accepted Answer

FIXED PRICE IS USUALLY LESS STRESS AND WORRY FOR OUR CUSTOMERS, BUT WE DO HAVE HOURLY RATE OPTIONS IF YOU WISH JUST ASK :)

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

TRUCKS AND HOME PRESSURE CLEANING ARE OUR MAIN AREAS OF WORK, HEAVY MACHINERY ROOF TILES AND OTHERS WERE LEARNT ALONG THE WAY OF 13+ YEARS EXPERIENCE AND HAVE NOW BECOME A SUCCESSFUL KNOWN PROFESSIONAL IN ALL THESE FIELDS

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

13 + YEARS EXP IN HIGH PRESSURE CLEANING, TRUCKING , TRUCK MECHANICS, TRUCK CLEANING, HOME IMPROVEMENT, TRUCK DRIVING, KNOWLEDGE EFFECTS OF DIFFERENT CHEMICALS (MOST OTHER DONT KNOW)

Gucels Mobile Truck Wash

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