Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Here at GC Removals we take pride in every job we do from big to small.  All our staff have a minimum of 5 yrs experience in the furniture removals industry . We have full transit insurance.  Each truck is fully equipped with trolleys, pads, straps, tools, etc. to get the best job done on the day !!!!   Here at GC Removals we guarantee you will get the best price around with a professional service .

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

All

Question 4

How did you decide to get into your line of work?

Accepted Answer

I love it

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

No thanks

Question 6

What do you like most about your job?

Accepted Answer

Making clients happy

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you reliable  How long has your business been operating

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Will your men show up . I reply we 100 percent will .

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

We are a family owned & operated business that does go the extra mile for our customers !!! All of our workers are very experienced & loyal with positive attitudes. All of our trucks are equipped with the latest removalists gear to ensure all of your goods arrive safely. We offer a very competitive rate for a 5 star service

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A list and the access of the property

Question 11

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have everything packed into boxes . Disconnected all white goods  Have a clear access through the home .

Question 12

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Repeat clients 5% off

Question 13

What makes your pricing competitive?

Accepted Answer

Hourly rate

Question 14

How do you normally charge for your service?

Accepted Answer

GC Removals charge on an hourly rate, depot to depot, and our depot is based in Arundel, QLD.  Within the Gold Coast we charge as follows:  •	Weekday rate: $88 p/h for 2 removal men & a truck, depot to depot. •	Saturday rate: $99 p/h for 2 removal men & a truck, depot to depot. •	Sunday rate/Public Holiday: $150 p/h for 2 removal men & a truck, depot to depot.  Within Brisbane, Tweed Coast & Mt Tamborine. •	Weekday rate: $99 p/h for 2 removal men & a truck, depot to depot. •	Saturday rate: $110 p/h for 2 removal men & a truck, depot to depot. •	Sunday rate/Public Holiday: $160 p/h for 2 removal men & a truck, depot to depot.  Please note: •	GC Removals depot is based at Sinclair Street, Arundel. •	GC Removals hourly rate is fixed for the first two hours and broken into 15 minute quarters thereafter. •	All of our trucks are fully equipped with packing blankets to protect your goods, trolley’s, ropes & tools. •	Method of Payment: Cash or Credit Card (3% surcharge) on completion. •	GC Removals are fully insured.  If by unfortunate chance a claim is required, an excess of $500 will be required upfront, at your expense.

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

GC Removals we specialize in the following:  •	Home, Unit & High Rise Furniture Removals •	Factory & Office Relocations •	Assembling & Dismantling of furniture •	Rubbish Removal •	Furniture Removals •	General Freight •	Auction Pick Ups

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All of our employees have had full training in all aspects in the furniture removal industry & more !! All our guys are very strong, fit & fast which means you do not need to worry about a thing on that big day. Presentation & customer services is a definite skill we have.

GC Removals

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Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

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