Garment Printing

Qualifications

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Reviews (277)

• Michael T

  NEW

  Google review

  21 Oct 2025

  I placed an order for our theatre company. A day or two later I was advised that we needed another T-shirt. I contacted the company via email and they were able to add the extra T-Shirt with no issue. I then had a follow up call from Alvin to discuss the extra payment and he provided the new invoice to me ASAP. Once I paid, they then immediately completed the order. I was extremely grateful they were so accomodating and completed the order so very quickly. Thank you for your brilliant service.
• Andrea M

  NEW

  Google review

  09 Oct 2025

  Update: Still No Resolution In response to Garment Printing's comment, I want to clarify that I have already contacted them directly numerous times over the past several months and have yet to receive any follow-up, call back, or proactive solution from their team. If they were truly serious about resolving this issue, they would have refunded the payment directly to the original payment method by now and contacted me personally with an apology. Unfortunately, nothing has changed, and I am still waiting for the refund that they promised. The lack of action and accountability is extremely frustrating, and it's clear they are not prioritising resolving this complaint. Still waiting for the refund, Garment Printing. Original Review: Absolutely Unacceptable Experience - Where is Our Refund Garment Printing? We placed two separate orders with Garment Printing, one in December 2023 and another in April 2024, totalling $470. In addition, we sent them two BYO Country Road polo shirts for embroidery, which they lost. To this day, we have not received any products or a refund from the company. Throughout this period, up until July 2024 we were in constant contact with Garment Printing, who repeatedly assured us that our items would be shipped. They informed us that they were holding our first order to ship with the second order to reduce shipping costs. Trusting their word, we allowed them extra time to fulfill the orders. Later, we were told the items had been shipped, but when we asked for tracking information, we were told they delete all their records every three months and couldn’t provide any proof that the items had been produced or shipped. We were given the runaround, with different excuses each time. After escalating the issue to NSW Fair Trading, Garment Printing agreed to refund us and contact us by 25 July 2024. Despite this commitment, they have not reached out or processed the refund. While our bank, CBA, was able to reverse the April transaction, the December payment could not be recovered due to the time that has passed. We have made every effort to resolve this with Garment Printing, but they continue to withhold our money and fail to deliver the products we paid for. It’s outrageous that a business can operate this way, treating customers so poorly and essentially stealing their money. $370 remains outstanding - where is our refund Garment Printing?
  Garment Printing

  replied

  20 Oct 2025

  We sincerely apologize for the distress and frustration this situation has caused. We completely understand your concerns and are truly sorry for the inconvenience you’ve experienced. We’re eager to resolve this matter for you as quickly as possible. We’ve made multiple attempts to contact the order holder, Jessica Kent, but unfortunately haven’t been able to reach her. Additionally, there are no contact details listed for you on the order. To help us assist you promptly, please contact us directly at 1300 986 000 or +61 2 8806 5401 so we can discuss your concerns in detail and work toward a suitable resolution. Thank you for your patience and understanding — we truly want to make this right for you. Kind regards,
• Fiona N

  Google review

  19 Sep 2025

  I have just received my T-shirts and am very happy with the design and quality and fit. Alan did a great job facilitating the speedy turn around and helping with the design. Thank you so much, they are better than we could have hoped for.
  Garment Printing

  replied

  22 Sep 2025

  Thank you so much for your wonderful feedback! We’re thrilled to hear you’re happy with the design, quality, and fit — and we’ll be sure to pass your kind words on to Alan. We look forward to working with you again!
• Tamara B

  Google review

  18 Sep 2025

  I had a really fantastic experience with Garment Printing. They were able to accomodate a rush order at a reasonable price. They were prompt, professional and the quality of the order was great.
  Garment Printing

  replied

  19 Sep 2025

  Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear that you had a fantastic experience with us and that we could accommodate your rush order while delivering great quality. Your kind words about our promptness and professionalism mean a lot to our team. We truly appreciate your support and look forward to helping you again with your future orders!
• Jacko J

  Google review

  18 Sep 2025

  Jacko J left a 5 star review for Garment Printing

  Garment Printing

  replied

  19 Sep 2025

  Thank you for your fantastic 5-star review! We truly value your support and look forward to working with you again on future orders.

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  Yes, we are an insured business and guarantee high-quality printing and durable results.

• Will you require customers to share their COVID-19 vaccination status?

  No, we do not require vaccination proof. Our services are available to all customers, and we ensure a safe and contact-free ordering process.

Unique selling points

• No Minimum Order – Order one or thousands, we cater to all. Bulk Order Discounts – Special rates for businesses, schools, and events.

• Advanced Printing Technology – High-quality DTF, DTG, screen printing, sublimation, and embroidery.

• Eco-Friendly Printing – Sustainable inks and low-waste processes. Fast Turnaround & Delivery – Quick production with express shipping options.

• Free Online Design Studio – Easy-to-use tool with free expert support.

• Australian-Based – Local, reliable, and customer-focused service.