Founce Removal

We are operating for over five years covering all of Australia. We do HOUSE PACKING, HOUSE REMOVAL & HOUSE UNPACKING HOUSE PACKING: We Supply all the packing materials e.g., Different sizes and types of boxes including Port a Robe, bubble wrap, shrink wrap, Cushioning foam, pouch foam for fragile kitchenware and other household items, butcher paper, Tapes (fragile marking and packing tapes) and more. Our local trusted partners supply all the high-quality products. Over time we gained experience and developed expertise in packing fragile kitchenware like chinaware, ceramic utensils, wine glasses, and other household items using the right packing methods with utter care and professionalism. We are constantly working to find alternatives for adapting environment-friendly products. HOUSE REMOVAL: We transit household goods in Victoria and interstate. All our team is trained and has 5+ years of experience. We are competent and confident, if any of our team members is proved untrained, we will wave 50% of the bill right on spot. As a part of our job, we are fully equipped and trained to dismantle & assemble your furniture without any extra cost. To provide extra strength and safety to both your goods and house we will wrap all your furniture and secure it with heavy-duty industrial blankets, straps, bubble wrap foam wrap, mover bands, and more with our years of experience (Australia-wide) to move your precious goods. Our trucks are specially customized for house removal. We use the latest equipment to fasten the process and save your valuable time. NOTE: Bubble wrap, shrink wrap, moving bands, heavy-duty industrial blankets, regular mattress covers, and tapes are complementary. During the move, there will be a dedicated “job manager “for a particular job who will supervise the move and constantly stay in touch with the customer. If customers have any issues during the job, we will try to sort them out on spot. HOUSE UNPACKING: Our house unpacking team will closely work with the customers. We listen to and follow your instructions to organize and redesign your house the way you wanted. Customers don’t need to worry about the rubbish, we can dispose of it if customers want. We can book a visit to customers’ houses to inspect items and provide an instant quote. After-hours service: We are fully equipped with floodlights and batteries to executing the move-in after-hours. We have moved countless no of our customers at night, and have the right people with the right skill to execute moves quietly and hassle-free. We can also book a motel for customers (if the customer wants) and also provide chauffeur service. All our cars and drivers are accredited with commercial passenger vehicles of Victoria. There are many reasons why customers should choose Founce removal. Our values: - work culture ethics We are a highly competent team, and everyone is trained and has experience in their own respective fields. We choose the best of the best, offer them the best and provide them the work environment to show their best talent. Work culture: Our team comes from different backgrounds, and we share the same ground when it comes to customer service. We are a customer-centric business, and our business is structured in a way not to put an extra burden on the individual instead of the team sharing the load. This helps to expedite the process, creates friendly relationships, and can produce the best for our customers and our business. Ethics: As a part of our ethical fabric within our organization, there are a few subjective issues like the climate. we take it critically. Within our practices, it is our continuous commitment to be one of the first removal businesses to be completely environment-friendly. We soon start using environment-friendly materials to avoid plastic-made products (tapes, shrinks, etc). INVESTING IN OUR TEAM: Over time we had invested a lot of time and money to create a versed team. We are fully equipped to fulfill customers’ demands. We will provide the best service to make their move easier. Our support team will always be in contact if you need any kind of assistance. We take pride to deliver high-quality service to our valued customers. Tools and equipment: Over time we have learned a lot about the trade and one of the vital parts is our tools and equipment which we customized according to the need. Now we have the best tools and equipment to make your move faster and also make our team’s job easy. We are continuously working to make things better and easier for our customers. What do you do that your competitors don’t? As we are in a service-based industry, we want to provide the best service for our customers. Our experienced and trained staff on the ground reflects a lot of things about our business. For e.g., greetings, and way of introduction will have a positive impact. Job manager: Every customer will have a dedicated job manager who will be in continuous touch with the customers. If any customers have any issues during the move, the job manager will try to sort things on spot. If there is anything Customers are not happy about then that issue will be raised with the manager and the higher management then our support team will directly contact, you to resolve the issue for customer satisfaction. We have already taken things into account and trained our team to avoid any issues. Support team: Our support team specializes in handling any kind of issue. We will listen to our customers and try to understand the root cause. We will make sure that we find a resolution and do our best to provide the best support to our customers. We will also provide after-hours service to our valued customers. Transparency: Moving is hectic, we want to do our best to make your move as smooth as possible. In this aspect, we will be transparent with our customers and quote only for the service which we promised. No hidden charges and no surprises. If anything, additional comes that will be discussed and the customer will be updated before any proceedings, so you won’t feel ripped. We don’t overschedule, to reach on time and provide the best customer service we only book sots according to the size of the job. Competency: We choose the best of the best, these benefits both our customers by providing the best service and also help us to be a trustworthy brand. We have people who have 15+ years of experience in the industry who works within our team and help others by sharing their profound experience. Over the time we have worked in high rises, townhouses, apartments, and houses. We are familiar with different access types, built-up, and the rules and regulations in high-rises and apartments. Letters: We send letters both at Pick- up and drop–off addresses especially in congested areas so that we won’t disturb the neighbours and in case we are blocking their parking we can work with them to keep things going smoothly. WHS: We take WHS seriously. We take every necessary step to avoid any hazard to keep our customers and workers safe. Our quotation includes: Fuel cost Truck maintenance. Labour (Driver & jockey) Complementary materials (shrink, bubble wraps, industrial blankets, mattress covers, moving bands, straps, etc) Insurance. Tools and equipment Discount schemes come from time to time. Customers can ask over the phone Give us a call today!