Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we do, we offer warranty to all approved clients, this is also shown clearly on our treatment certificate of which we leave with you after the job has been completed.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I own the business, it's my reputation. I want our clients to deal with us for many years to come.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Locally owned and operated professional pest management co servicing both residential and commercial needs as well as termite inspections and treatments. We cover all Brisbane suburbs and pride ourselves on safety at all times. No job too small, and we work 7 days a week.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the size of the house or commercial property. What type of pests are currently giving you concern. Approx how long ago was the property treated.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure all areas to be treated are accessible and free of debris. Access is available on the day and time booking is made.

Question 6

How do you normally charge for your service?

Accepted Answer

We offer payment via eftpos or cash. We also have an optional payment system for termite barriers for amounts over $3k.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All general household and commercial pests inc termite inspections and barriers. No job too small, happy to investigate and issues you may have.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Many years experience in the industry, terriary education in agricultural science and associated fields. Held senior management positions in the agricultural industry. Licenced and up to date with the latest technology.

Fletcher Pest & Termite

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