Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Professional indemnity insured business and all work is money back guarantee with Australian Taxation Office audit problem free guarantee so that there is nothing to worry

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am a CPA Australia with 18 years of working experiences in commercial and manufacturing line, bookkeeping is one of my specialty so I have decided to run my business instead of working as an employee.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

When I saw my favorite Aussie customers praise me and told me that they are happy to see me help them solve their problem, I am happier than them. I like to see happy clients.

Question 4

What do you like most about your job?

Accepted Answer

I am not treating my business like a job but a business career that has flexible hour and the objective is to help people especially small and medium businesses.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What service do you provide and what can you do for me?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the price? Well it depends on what the customer wants to do.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a CPA Australia with 18 years of experiences, I am also a Certified Bookkeeping Specialist with high level of professional standard and trustworthy Accountant

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I always give customer what they want and solve their problem

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What is the job scope? Is there any onsite travel? Does the client need payroll services? How many transactions a month? Is there any special preferences on the book?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. 1 hour free consultation 2. Subscribe to the appropriate Accounting software 3. Bank feeds application before start the work so that it is less time consumption

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

A pricing package that includes software subscription so that customer does not have to pay extra on subscription on top of bookkeeping fee

Question 12

What makes your pricing competitive?

Accepted Answer

Try to suit client's expectation by giving a package price

Question 13

How do you normally charge for your service?

Accepted Answer

An affordable price for the client.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Mainly specialize in bookkeeping, payroll, BAS preparation by using MYOB, Xero, Quickbook and Reckon. I am also a member of ASIC

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Skills and Qualifications  Successfully completed the First Class Accounts Accredited Training Program incorporating Cert IV in Finance (Bookkeeping) Fully trained in accounting software such as MYOB, Xero & Reckon Accounts Fully registered and authorised to trade as a First Class Accounts professional bookkeeper Member of the Association of Accounting Technicians Australia Member of CPA Australia for more than 12 years

First Class Accounts - Cannington

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