Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have the required public liability insurance for an electrical contractor , all my work has a guarantee and materials have their own guarantee's

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was always interested in doing a trade and I did work experience for a couple of weeks. I also knew some friends from our football club who worked for this company

Question 3

What do you like most about your job?

Accepted Answer

interacting with clients , working out what exactly they want and the best way to do it . Customer satisfaction is the best outcome

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

You could ask for a recommendation from a contact , when can you do the job , how long it will take , likely problems that may arise , extra costs that may occur

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most of my customers are contacts from another client I have worked for , so often they ask me my opinion on something and I would work on an hourly rate or they may want an estimate on costs

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have 15 years experience working for myself , most of my work comes from clients passing on my name to somebody else

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I have an extensive skill set across a broad range of areas including electrical installations, maintenance and service . I am reliable , do quality work , use quality products and have experience of running a business.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Job accessibility , type of dwelling , access into roof and around sides of dwelling , switchboard location , electrical capacity of appliances , type of building , eg , brick external walls , plaster internal , quality of materials used

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Knowing what you want , example , electrical capacity of oven , so that cabling and switchboard can be sized . Negotiating an hourly rate for extra or unforeseen situations. Ensuring job is accessible and clear enough to do job

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I can offer quality service and workmanship , friendly reliable service and value for money . I have always had a good working relationship with my customers.

Question 11

What makes your pricing competitive?

Accepted Answer

All quotes or hourly rates can be compared to any other electrician . I can offer quality workmanship , quality parts and reliablity and value for money

Question 12

How do you normally charge for your service?

Accepted Answer

Quoting or hourly rate depending on arrangement . Quoting would include labour , materials and GST . Hourly rate would be an agreed amount

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Residential work including switchboard upgrades , smoke alarms , kitchen appliances , light and power , phone and data. Changeover and maintenance of existing wiring and fittings . Commercial service

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Trained in Industrial , commercial and domestic service and installations. Worked for Large and small Electrical Contractors , work include light and power , commercial air conditioning , solar installation , communication and motor control. Have run my own business for 15 years .

Finchley Road Electrical

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