Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are an insured business and would provide good service where we put customers first.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

It's up to the discretion of the customers.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

I am fully vaccinated and had five COVID-19 vaccinations.

Question 4

How did you decide to get into your line of work?

Accepted Answer

I had a passion for finance from the time I stared at high school. Ever since I had been in finance industry. I wanted to provide my service to the community with passion and see them grow.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our customers are happy that I was able to improve their cash flow as I started calling the existing debtors and started collecting the money earlier than the due dates. This has significantly improved the cash inflow for the customer.

Question 6

What do you like most about your job?

Accepted Answer

Helping people with their financial statements and seeing the business grow and move forward.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

1) Experiences and qualifications. 2) Whether the person is fit and proper and didn't have any criminal history. 3) Have proper insurances 4) Are they have the proper licenses to give the right advise

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1) Do I have the experience and qualifications to provide the service? If I am qualified to show the required registration and certificates 2) Feedback from existing customers or proper references to make sure I am qualified and have the necessary skills to offer good service.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

What I say is what I deliver. Our business motto is to be transparent and honest and own for our mistakes and show initiative to rectify the errors.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

We deliver the service with passion and our motive is to make sure the customer get the best service and not measuring the whole service provided in terms of money alone.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1) What is the industry 2) What is the business size 3) How many employees to cater in terms of payroll management 3) The number of vendors and customers to manage payments and colletions and debtor aging 4) What is the accounting systems and other computerised systems which supports the finance

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Having a good computer management accounting system 2) Making sure a health cash flow 3) Having a growth mind set and wants to improve the business

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

There would be a discount of $5 per hour for Oneflare customers. Any new customer referral there will be an incentive of $20 to the existing customer.

Question 14

What makes your pricing competitive?

Accepted Answer

Since my business is a startup and well know Franchisor accounting brand, we give the best service for the amount charges as we have the best resource knowledge to drive any complex business forward. Also my commercial finance experience can value add to business that I would manage.

Question 15

How do you normally charge for your service?

Accepted Answer

Based on the service agreement it could be hourly or a fixed amount based on the work

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

1) Business Activity Statement 2) Fringe Benefit Tax 3) Instalment Activity Statement 4) Profit and loss analysis 5) Balance Sheet reconciliations

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

1) I am CPA full memeber Accountant 2) I have applied for my BAS agent registration with Taxation Practitioner Board and will get the licence as I have the qualification and the experience 3) I am studying towards my Public Practicing Certificate from CPA which I will finish in Jan 2025. 4) I have 15 years of different industry experience working in finance departments, where I have gone through audit, governance, compliance and risk management implementations

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