Question 1

How did you decide to get into your line of work?

Accepted Answer

I've always been a creative and I realised just after high school I have a natural flare for matching colours & arranging things to make them visually appealing. I managed to land a Job in a Spanish fabric & soft furnishing house and did my schooling from there and have been progressing ever since.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a client's husband who was skeptical with the designs I had produced and wasn't sure at all whether is would look any good. When the renovation was finished he couldn't stop saying "wow, I love it". They now want me to complete the rest of the house and completely trust idea I put forth.

Question 3

What do you like most about your job?

Accepted Answer

The most rewarding thing about my job is the satisfaction of helping people and being able to see the fruits of my labour. When your business doesn't feel like work, that's when you know you're on to something so fulfilling.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your experience, have you done something like this before? Can I see examples of your work? What are your capabilities of getting the project finished in the time I need?

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have a personal motto of under promise and over deliver. My business is dependant on referrals and I take that very seriously. the most important aspect of the process is making sure you are happy. I am her to guide and ultimately produce an amazing finished product you want to show off!

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I'm a qualified professional with extensive experience to produce great results. I can do as little as consultation all the way to full scale project management of a renovation. I can shop with you or for you when it comes to gathering pieces for your project.  My goal is to go above and beyond.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The usual things like name, address, contact details, etc. But the most important details are Budget and Goal. Without knowing a budget it is impossible to establish design brief that you will happy with. Now it doesn't have to be down to the dollar but a bracket you would like to stay within.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The best way to save money in time, is to fill out my pre consultation questionnaire so as to get all the information gathering out of the way first.

Question 9

What makes your pricing competitive?

Accepted Answer

I believe value for money is what is important. I am mid range pricing and my work speaks for itself.

Question 10

How do you normally charge for your service?

Accepted Answer

Generally costing is an initial consultation fee and then an hourly charge, however depending on the scale of the project it may be a percentage of the total job cost.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been an interior designer for the past 9 years. I specialise in renovations and preparing houses for sale. However, my favourite project is helping people create their forever home to be warm, inviting and comfortable.

Monarch Interior Design

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