Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business have professional indemnity insurance and public liability insurance. Our work is always inspected and finalised by senior staff members and partners

Question 2

How did you decide to get into your line of work?

Accepted Answer

After years of experience working as a financial controller and tax accountant, I decided to start up my own accountancy firm and grow my business and helping other business minded people to grow their business by cost effective services while keeping the highest standards.

Question 3

What do you like most about your job?

Accepted Answer

The challenge that comes with each different client and helping clients achieve their goals.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1- How many years' experience do you have?  2- Do you have experience in my industry?  3-  How long will it take you to return my calls and emails?  4- How do I know your accounting and tax knowledge is up to date?  5- Can I talk to your other clients about what you're like to work with?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How to improve my business and grow it to the next level. The answer is setting up the right business structure, management of cash flow and researching every aspect of your business before you act.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

1- Our reputation among our existing clients. 2- Many years worth of commercial experience 3- Unlike most of the accounting firms, we provide equal attention to all our clients regardless of their size.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Unlike most of the accounting firms, we provide equal attention to all our clients regardless of their size.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1- Nature of the business 2- Annual or monthly turn over 3- Structure of the bsuiness

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- Sort out all your documents by date. 2- Include your bank statements 3- Only provide documents for related period

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free one hour consultation for new business clients.

Question 11

What makes your pricing competitive?

Accepted Answer

We provide competitive rates while maintaining professional standards.

Question 12

How do you normally charge for your service?

Accepted Answer

Fixed cost or hourly rate

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have clients base in retail, restaurants, cleaning services, training organisations, non for profit, IT, security, importers, cafes, news agencies, trade services, health and telecommunications.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Partners have over 15 years experience in public accounting practices, construction, finance, insurance, training and retail sectors. Qualifications of partners include, Bachelor degrees in Banking & Finance and accounting. Master degrees in Accounting and professional accounting and we are members of The Institute of Public Accountants (IPA)

Electro Accounting Pty Ltd

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