Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and guarantee our works. If we ever have any issues with works we will always come back to remedy

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father was a builder and growing up I spent a lot of time on building sites. I like the open spaces and having new problems to solve everyday. These days the standards are getting higher and we get to work on more interesting and complex houses all the time

Question 3

What do you like most about your job?

Accepted Answer

I like the building side of things the most and executing higher end details. This allows me to operate creatively and problem solve which are my greatest strengths

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should ask common questions about their scope and see how they are answer by the trade professional. Anyone with good experience in the job should be able to answer these proficiently

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers are always interested in costings and timelines. We try and be upfront about those things but are also guided by the customers scope and what they want

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As the owner my reputation and lively hood depend on my business running well and having a constant stream of work is critical. I have kids and a mortgage and am well experienced with life so I have a strong focus on doing the right thing as I believe if I do the right thing, good things will happen

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We specialise in providing a full building service and manage all the trade's who have been selected for their professional abilities. We have a strong focus on customer service and providing high quality works with a big emphasis on details

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What thew scope of works is and what is involved. If there is a budget to work with that is always good to know as well.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. A customer should always know what the end result is, that way it is costed in the initial quote which is always going to be the best value for money 2. The customer should be aware what is in the scope and what has been quoted 3. The customer should employ someone who is professional

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a 5% discount to any quotations taken up by Oneflare customers. This can be taken off the quoted amount or if hourly rate can be taken off the quoted hourly rate total

Question 11

What makes your pricing competitive?

Accepted Answer

We price based off industry standards and current pricing from suppliers where we receive trade pricing which is in turn based onto the customer. We are committed to pricing based on works scoped and what is involved and only quoted to do a proper job and do not take short cuts

Question 12

How do you normally charge for your service?

Accepted Answer

Depending on the size and scope we will either provide a quotation or charge hourly rate for smaller jobs where a trade can be directly sent out

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We particularly specialise in residential building works and all our employee's are carpenters and we sub out trade specific jobs to our preferred trades

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As the leader of the company I have over 16 years of working in the construction industry as a carpenter & site supervisor and have 5 years experience in running my own business as a builder where we have completed a large number of building jobs in that time and always to a high standard

Durant BDM

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