Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insured, Professional Indemnity, Public Liability All work guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Studied in Accounting, enjoy Bookkeeping and became a qualified BAS Agent in Oct 2011.

Question 3

What do you like most about your job?

Accepted Answer

I love working and helping customers with their books which allows them time to work on their business. Also teaching them about the financials do their business, look at where their money is going.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Enquire about rate, but also look at experience and consider time it will take a service provider.  You may go with a lower rate but it may taken then longer to complete the work.  Don't just go on Hourly rate, your business is important and spend the time to investigate your options and make the correct choice.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How do I work so fast and efficiently? comes from experience and knowledge.  Don't I get sick of working on numbers? Never I love it, love myob and excel spreadsheeting.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Experience, knowledge and the drive to assist a business with their understanding of their financial position.  Letting the business I work for work on their business while I work on their books.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Service goes both ways all work commences on a 3 month trial basis at a discounted hourly rate to ensure both the customer and myself as a service provider work well together.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What work is required, casual or regular.  when was last BAS lodged and are books up to date.  Have they had a prior bookkeeper? What accounting system are they currently using.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

ensure the following are available prior to commencement: - bank statements for relevant period - cheque books and deposit books - any past Copies of past BAS/IAS

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

$99/month fixed rate for regular clients $297/qtr including BAS lodgement for up to 3 entities **Qualifying conditions apply

Question 11

What makes your pricing competitive?

Accepted Answer

The speed in which I can get work done

Question 12

How do you normally charge for your service?

Accepted Answer

Hourly rate based in work, also offering fixed rate

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

MYOB, excel spreadsheeting and Business Financial Analysis budgets

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified BAS Agent, Advanced Dip in Accounting, 12 years as Financial Controller for Medium sized business.

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