Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured business with $20 million in Public Liability we also hold Workers Compensation for our staff. We guarantee all of our work and stand by all our products we supply and carry

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father is a qualified electrician and I trained under him, I went on to further train doing the Clipsal C-Bus training and the Diploma in IT along with now Bticino.

Question 3

What do you like most about your job?

Accepted Answer

I get the privillage of helping people find solutions, meeting people and building relationship. I believe in long term so I try to make sure that I meet their expectations.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ensure they are licensed, these days businesses are increasingly sending their apprentices to site on their own. It is your responsibility. You can dismiss a contractor if they aren't holding an ACT licence.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

When we enter a client's home or office we respect and are honoured, we treat their home and belongings the way we want tradesmen to treat us and our home with respect and integrity.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We are a fast responding and friendly service that offers our clients a 24 Hour emergency support. We believe in client satisfaction and put our workmanship guarentee behind all our work.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Tiles or tin for the roofing materials Gyprock walls inside this gives us access to a cavity Safety Switch protection on power circuits as this is now mandatory by law

Question 8

What makes your pricing competitive?

Accepted Answer

The value is what makes us competitive, we tidy up after our job we seek to go the little bit further for our clients. We work the way I expect tradesmen to work in my home.

Question 9

How do you normally charge for your service?

Accepted Answer

How long is a piece of string? We don't have a normally charge as it depends what is wrong. Our pricing has been matched with market indicators to ensure we are competitive.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in automation, energy efficiency with the ability to help home owners improve their energy efficency and get perks at the same time, we also specialise in telecommunications and data.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our staff are trained with Automation programming as well as the run of the mill electrical, we specialise in data and telecommunications and are IT technical qualified also.

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