Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured and operational company with many years experience within the industries we advertise and offer 100% customer satisfaction that we have done the utmost best acheivable for the tasks required by our customers.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We started in our feild as we noticed that there was a need to simplfy the task of moving so as you dont have to spend countless hours ringing around for quotes on your needs. You call us and we can arrange the rest from start to finish.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have many customer stories and can not limit to just one as all our customers stories are great and we have met some interesting people along the way and hope to meet plenty more as we like a good yarn as this can also assist in the process of a stress free removal and cleaning.

Question 4

What do you like most about your job?

Accepted Answer

We enjoy what we do as when you can turn something from bad to good in some cleaning cases and the customer walks in and says i didnt expect it to turn out like this. We enjoy the satisfaction of making our customers enjoy there experience with us if they have had a bad experience from similiar service providers in the past

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should always find out as much information from the service provider as possible to ensure the provider has there best interest at heart. Example. Full costings of service. Insurances  knowledge of tasks being provided

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question asked is how long will it take. the question is really how long is a piece of string. In the industries we service it is very hard sometimes to provide exact time frames as there can be many contributing factors that may play there part but we should be able to offer an approximate time frame on all tasks

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are the most reliable service as we believe in honesty is the best policy with our clients. The prices quoted will not change unless a mutual agreement has been made with customer about the differ in service required. We dont have hidden charges as we offer good old fashioned service

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Customers should use Dom's Quick Move & Clean over another service provider as when it comes to removals and end of lease cleaning we have you covered from truck hire- cleaners - removal teams & even the boxes. We take the stress out of moving. We can also take care of all your Commercial & Domestic cleaning needs as well as your yards and gardens care why wouldnt you choose Dom's Quick Move & Clean We Care About Our Customers

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

As much information as possible is always appreciated to be able to provide our customers with the most detailed and accurate quotes. We have specialised in our industries for long enough that we will be able to provide a detailed quote from a small ammount of information also

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We are Removal and End of lease specialist of which one phone call does it all. From Boxes - Packing - Removal - Cleaning - Carpet cleaning. With tailored packages and multiple service discounts offered.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer our customers package deals on our removals and cleaning services and will endure to ofer the best possible price at all times and any oneflare customers will recieve a 5% discount at the end of their job if they mention they found us on oneflare

Question 12

What makes your pricing competitive?

Accepted Answer

Dom'sQuick Move & Clean has probably the lowest pricing as we will beat any reasonable written quote by another 15% no problems and that is applicable to our domestic and commercial services so if your current commercial cleaning contract is costing you $30,000 per year Dom's will do it for $25,500

Question 13

How do you normally charge for your service?

Accepted Answer

At Dom's Quick Move & Clean we treat every job individually and such as the pricing structure so we will accertain what you may and may not require and do our utmost best to keep the prices as low as we can and we will do our best to beat any reasonable written quote by 10-15%

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all aspects of our trade and are the only company that can deal with the one call can cover it all aspect

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have more than 10 years experience in the feilds outlined and iam an owner operator so you will get a manager or supervisor on the job to ensure the job is conducted efficiently.

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