Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured, and we have public liability insurance. Which guarantees our clients and our safety at all times.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We've had a love of music for as long as we can remember, it makes us happy and that's what we want to share!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Every customer is important to us and every event is different and unique. Customers are always amazed with how much work we put in to make them happy, and their event run smoothly!

Question 4

What do you like most about your job?

Accepted Answer

When everyone is out on the dance floor and having a good time, it makes us feel like we're doing our job well.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A few questions that would guarantee the right person for the job include:   > What sort of music is provided?  > Are there any extra fees or charges?  > What type of DJs do we have?  > What are our specialities?  > What sort of equipment do we have?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Some frequently asked questions include:  > Do you charge extra for set up and materials?: No, everything is included in the price we quote you.  > What type of music do we have?: We, play anything and everything from hip hop and rnb, disco, house, techno, edm, 70s, 80s, 90s, classics, Top 40, Indian, African, Greek, Lebanese, to Chinese.  > Do you have your own equipment?: Yes, we have our own speakers, lights, machines, microphones, etc.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a team of DJs that all have a minimum of 5 years experience. They all have major event experience and are very reliable. Included in your package is the option for a back up DJ, just in case anything were to happen on the event day we have you covered.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Why you should choose us:    > We can be contacted 24/7  > Best price   > High end equipment  > Music to your request   > Can cater for extra lighting   > Back up DJs on standby

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What we need to know are: > Date of the event > Location > Start & finish times > Crowd type > Music choices

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Know your start and finish timing 2. Know what music you want or have a general idea 3. Know how many people are attending

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We don't charge for set up or pack up timing, and we make sure we are at your event 2 hours before start time.

Question 12

What makes your pricing competitive?

Accepted Answer

We offer you a quote depending on your requirements, we make sure we are on par with our competitors and offer you a premium service with our Chill Ease guarantee.

Question 13

How do you normally charge for your service?

Accepted Answer

We take most payments through bank transfer, however in some situations we also accept cash payments. We take an initial deposit to lock you into our calendar and guarantee your DJ is booked for your event. Then the balance is invoiced to you and is payable 2 weeks prior to the event.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have a multi-talented team that specialises in all areas. This includes making sure you get the best mix and that it sounds professional.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have provided DJs for:   > Birthday Parties   > Weddings  > Engagements  > Hen's Nights  > Kids Parties  > Formals  > School Discos  > Corporate Functions

Chill Ease Entertainment

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