Question 1

How did you decide to get into your line of work?

Accepted Answer

I commenced working for a company, in a traineeship.  Then I decided I liked the industry, with work & different varieties the industry can endure. I wanted to complete more carpet/carpet repair, upholstery & tile cleaning courses, to advance my knowledge of the industry. 30 years later, I am well known have a great reputation for completing all work right the first time.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

When Garry arrived at our premises… We knew our job was going completed in a professional manner!!! It was completed in that fashion. We would recommend Garry & Disasterbusters to anyone complete any work facets related to this industry.    John & Joan Collins  Garry has given 100% to all my duties that I have supplied him!!! He has always completed jobs that not one carpet cleaner has been able to complete. I seriously recommend Garry to anybody for his work ethics!!!!!  Brian c/o N&B Cleaning  When Garry arrived at our premises… We demonstrated where the water came from! Garry said straight away that there was water underneath our carpet. As soon as the moisture detector came out & started beeping John started to ask what does that mean ? Garry had replied there is moisture underneath the carpet, we have to get too it !!! We would recommend Garry & Disasterbusters to anyone complete any work facets related to this industry. As a professional, communicative, tradesman.  John Hall

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Disasterbusters Australia, has covered all aspects to cover our clients requirements. Healthiness, hygiene & security.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know -  the age of the carpet ? -  has the carpet been Dry cleaned? -  Is there any damage to the carpet? -  How did the customer find us ? -  What type of carpet does the client have?

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Why should you not look at a carpet cleaning machine from the supermarket?       A.: We have had to repair cleaning procedures to client's carpet, as a result of the machinery does not             have enough vacuum majority of the water from the floorcovering. As a result of browning through               out the carpet. 2.  Make sure you have a trained & certified technician, to make sure your requirements are fulfilled in the       correct manner. 3.  Ask your technician if they are fully insured, provide a 100% Workmanship Guarantee, & do they follow       E.P.A. standards.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our Special Package offers: 1.  Carpet Cleaning:- 3 Rooms Deluxe Cleaned for $120.00 + G.S.T. (normally $150.00 + G.S.T.) 2.  Carpet & Upholstery Cleaning:-         3 Rooms Deluxe Cleaned & 5 seated Lounge Suite Cleaned for $270.00 + G.S.T. (normally $300.00 +         G.S.T.) 3.  Carpet, Upholstery & Tile Cleaning:-        3 Rooms Deluxe Cleaned, 5 Seated Lounge Suite Cleaned & 50 sqm of Tile Cleaning all for $445.00 +         G.S.T. (normally $600.00 + G.S.T.)

Question 7

How do you normally charge for your service?

Accepted Answer

We have a policy that all residential clients are to pay cash or internet transfer for the services rendered.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

With this website we are only advertising our Cleaning Services. As no one can quote on Restoration or Category 3 cleaning.  We specialise in all Cleaning & Restoration work!

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All staff have been fully trained, certified & qualified to cover all Cleaning & Restorative services. Also all staff are thoroughly Nationally Police Cleared to give our clients security knowing our staff are able to enter all premises.

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