DEP Cleaning Services

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Reviews (21)

• Chris

  Verified Oneflare review

  13 Feb 2020

  Verified

  Job Type: End of Lease Cleaning

  Location: West End, QLD

  From the start they were very unprofessional with no confirmation email, no itemised list of what they provide (I had to request this), no method or timeframe of payment (I had to request this) and email questions back on what apartment I was (again). I requested the 100% guarantee and all I got back to that was a text message saying that 'it is what they stand for'. The night before (6pm) my bond clean was to be completed by DEP, I received a message requesting payment. Yes, the night before! When I asked for it to be sent again as I didn’t receive it on email and for the 100% guarantee in writing, I received a very rude phone call telling me to find another cleaner and they hung up on me. I was nothing but nice asking for clarification of their services. They left us in the lurch the night before the clean which threw out the whole move. This was rudest and most unprofessional service I have received and would not recommend them to my worst enemy. Asking around to other professionals in the industry, I have received the same feedback.
• Jason

  Oneflare review

  06 Dec 2019

  Great job guys, I will definitely be using you again on our next bond clean
• Lyndall

  Oneflare review

  27 Nov 2019

  Congratulations on providing such an excellent service. The best aspect was that they worked around my timetable and not theirs, and nothing was a problem. I do not hesitate to recommend and I just wish I found them sooner!
  DEP Cleaning Services

  replied

  04 Jan 2020

  Thank you Lyndall for those kind words.
• Luke

  Oneflare review

  22 Nov 2019

  Absolutely fantastic job from the team ! Would highly recommend to friends and family . 10/10 Thanks Dep clean !
• Keryn H

  Oneflare review

  21 Nov 2019

  Wow what can I say.... firstly, a massive Thank you for your reliable services. You made the entire process pleasant with your quick and timely responses, your team were on time and super efficient. Great communication and excellent service. You certainly get what you pay for. DEP Cleaning delivered on what they promised and beyond. I now have my bond back in full. Thank you so much.
  DEP Cleaning Services

  replied

  21 Nov 2019

  Thank you for those kind words Keryn. It is what we do at DEP Cleaning Services. Helping people comes naturally to us.

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  We are fully insured, with 20 million Public Liability and Work Cover Certificate of currency. We 100% guarantee our work. We offer a 100% BOND BACK GUARANTEE when you use DEP Cleaning Services.

• How did you decide to get into your line of work?

  My family ran a cleaning company and while growing up I worked within the family business learning the industry. I am still learning and passing my knowledge onto all my customers, even competitors get helped.