Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As a professional accounting practice, we have professional indemnity insurance.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have a passion for problem solving and getting results

Question 3

What do you like most about your job?

Accepted Answer

That we get to assist businesses big and small throughout Australia and we get to watch them grow and prosper

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Questions a business should ask their accountant: 1. Can you provide me with a fixed fee for the work you’ll do for us? Please bundle in ad hoc access to you for short phone calls and emails as part of that fee. 2. What is my break even point? 3. What drives my revenue? 4. Are my financial results good, bad or indifferent? 5. What are your most successful clients doing?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The questions depend on the clients needs and there is no one set answer, we listen and our answer is dependant on the specific needs of our clients

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am more than just a tax accountant, having working in business services with Deloitte and then as the Chief Financial Officer of a company turning over $100M my skill set is geared to assisting business grow.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

TAXATION CONSULTING & ADVISORY With ever-changing and ambiguous tax legislation, tax remains a complex and critical area.  Our professionals have the depth of knowledge and experience to provide expert advice to our diverse client base. We provide practical and commercial advice to help clients optimise their tax positions.  Our practice ethos is to challenge and drive our clients to achieve their potential.  We accomplish this by continually questioning and provoking thought in a manner that promotes positive outcomes.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to scope the work the client requires from us and this requires a questionniare to understand their business and than an interview to understand their needs and pain points that need to be solved.  We conduct all this for free

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.You will be charged a fixed fee for service, and therefore no  surprises. 2.Use our checklists to collate the information and summarise before you come to us. 3. If you are a business, embrace cloud accounting via xero, myob or reckon, we support them all

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We discount our normal fees by 20% for Oneflare customers, in the first year of service. We are available via phone, email or social media to assist our clients, even outside business hours

Question 11

What makes your pricing competitive?

Accepted Answer

Does your Accountant charge you by the traditional method of time or does he charge a fixed fee? Since time immemorial Accountants like lawyers have traditional charged their clients fees based on time spent. The problem with this approach is that clients do not know how much their bill will be. Wouldn’t it be nice if Accountants started to charge fixed fees. This way the client would know up-front what they are being charged. We have embracing this value based approach but too often they dismiss this. What are the advantages of fixed fee’s for clients:

Question 12

How do you normally charge for your service?

Accepted Answer

We charge a set fee for our services, so there is no nasty surprise at the end, unless the client requests an hourly rate

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our Clients are  Businesses, their owners and high net worth individuals who want to be challenged to succeed and grow.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As a fellow of the Institute of Public Accountants, with over 25 years of experience servicing business clients, starting with the big 4 at Deloitte and working as the Chief Financial Offer of a large importer and wholesaler turning over $100M, I am well placed to assist your business grow

Delphi Accounting Group pty ltd

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

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Delphi Accounting Group pty ltd Verified Business

Rating summary

5.0

5.0

Business contact details

Opening hours

Business description

Accepted payment methods

Browse accountant experts by suburb

Services

Qualifications

Add your review

Reviews (3)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Delphi Accounting Group pty ltd