Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Delicate Painting is an insured business and yes we guarantee work. We have a product liability for customer's peace of mind

Question 2

What do you like most about your job?

Accepted Answer

the happy face of the customer at the end of the job. Customer satisfaction and that I have met the expectations.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they registered painters? Are they qualified painters? Do they break up the work flow describing the products they will be using and what prep it involves? Do they use premium paint? Do they have insurance and warranty? Do they belong to Master Painters?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What should you consider when hiring a painting contractor? Are they registered painters? Are they qualified painters? Do they break up the work flow describing the products they will be using and what prep it involves? Do they use premium paint? Do they have insurance and warranty?

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a great reputation and we would like to keep it. We are customer driven through dedication and passion. We think and act like owner in all your decisions. We consider ourselves the true painting service provider who sets a 5 star customer service benchmark.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Qualified painters from Master Painters & Decorators Australia We follow up your calls promptly Free and quick written quotes delivered to you in 48 hrs Personal and professional approach We are honest and fair in all our dealings Only superior materials are used Clean and high caliber tradesmen

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what surfaces need painting? walls? ceilings? doors and frames? skirting boards?  interior or exterior?  When would you like to get it painted?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Move the furniture away from walls, make access to surfaces, put fragile and loose items away. Wash grease off the kitchen walls...

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Full interior/exterior painting discounts available i i i i i i i i i i i i i i i

Question 10

What makes your pricing competitive?

Accepted Answer

We are able to offer an excellent value on the market due to our precise level of management and strong relationships with our partners.

Question 11

How do you normally charge for your service?

Accepted Answer

per job or per hour materials and paint inclusive or exclusive. Also we can work by day rate and the scope of works can be breaken down.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Residential painting Commercial painting Office painting Shop painting Exterior and Interior painting Insurance painting Rental property painting Hospitality painting Educational facilities

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified painters from Master Painters & Decorators Australia Many decades of experience in Australian and Scandinavian painting industry BUILDING COMMISSION REG: 100151 MASTER PAINTERS & DECORATORS REG: 100679

Delicate Painting

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