Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

My business is insured and I have the appropriate level of public liability cover. I have been operating in Sydney for over 20 years and know what is expected and acceptable from a professional operator like myself

Question 2

How did you decide to get into your line of work?

Accepted Answer

After leaving school and joining a bank I soon realised that banking was not for me. I persued a more creative career and after much door knocking was given a job in a studio who focussed retail catalogue photography. This lead to going freelance and setting up my own studio some years later. Photography has been the most fulfilling and rewarding career to date and one that I never take for granted.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I was commissioned to shoot some corporate portraits. After completing the head of departments portrait they told the organiser who engaged me that they were the best photo's of them ever. Since then I have been referred the the clients on one occasion & also commissioned to do another 3 jobs for this corporate client in the space of a month.

Question 4

What do you like most about your job?

Accepted Answer

Every day and every job is different. I get to meet the most amazing people from different communities.  Sometime you get a job with a great and challenging brief which always keeps things interesting.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Always ask what you will be getting for the cost and what materials if any are included. Also clarify to the photographer if you want to use these images for a commercial purpose as opposed to personal use. Be very specific about the fine details.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I have a policy of never being late and when I quote a job I always provide the client a service that goes above and beyond the clients expectations. The quote I provide doesn't change unless the brief changes. Should this occur I am only too happy to re-quote, prior to commencing a job.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been a professional photographer for over 20 years. I understand that in business it's all about the customer experience. Clients like professionalism, punctuality and honest. These are the things I base my business and service on.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have 20 years of professional experience behind me working with clients from corporate Australia right down to the individual needs of the average Australian. I understand the difference, however I always treat all clients equally in term of professionalism and service. I tailor the quotes to meet the job at hand and always stick by my quote & reputation.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Exactly what the client wants & expects from their photography session. If they have a look that they are after or if the client can specify what the end use might be, so that I can ensure that the look & feel of the images matched the clients requirements

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I find that the best way for the customer to say money is to know exactly what they want and to be very specific when briefing out a job. That way the supplier knows exactly what the customers wants and is not second guessing. This saves every time and money.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Book 3 jobs with me and you will 20% off the photography fee on the 4th job. Or if you refer other friends to me you will get 30% off your next booking. Please remember to tell your friend stop mention that they are being referred of course.

Question 12

What makes your pricing competitive?

Accepted Answer

I base my fees on the clients requirements. To do this I ask a lot of questions to get all the right information in order to quote the job accurately and ensure that I'm correctly equipped for their job. This ensures that their job progresses smoothly and meets with my clients expectations.

Question 13

How do you normally charge for your service?

Accepted Answer

I usually quote on a job by job basis. I take into account what the brief/requirements of the client & quote accordingly. My quote stands unless the job brief changes. In some cases I will quote a day or half day rate, while in other cases I will quote an hourly rate only if the client is very specific with their brief. Otherwise I would usually request more information If I feel that there is insufficient information to do the client or myself service.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in photographing advertising, corporate people, portraits, landscapes, food, lifestyle, fashion, editorial still life, reportage work

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 22 years on the job training beginning in a retail catalogue studio and progressing through to hi end advertising photography. In that time I have shot film & polaroid, and over the last 10-15 years converted over to digital photography. More recently I have commenced shooting & directing video on DSLR format cameras.

Cris Cordeiro Photography

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