Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, ClearView Theory is a fully insured business, so you can have complete confidence when booking with us. We also back our service with a 100% satisfaction guarantee—if something isn’t right, we’ll come back and make it right.  For added peace of mind, all staff hold up-to-date Police Checks and Working With Children Checks (WWCC), making us trusted in homes, schools, and community settings.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we do not require customers to provide their COVID-19 vaccination status. At ClearView Theory, we respect our clients’ privacy while maintaining safe and professional practices. We follow current health and safety guidelines to ensure a safe experience for everyone.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

All ClearView Theory staff are fully COVID-19 vaccinated for your peace of mind.

Question 4

How did you decide to get into your line of work?

Accepted Answer

ClearView Theory was founded from a passion for detail, presentation, and helping people enjoy their homes and businesses at their best. After years of leadership and business management experience, we wanted to create a trusted, professional local business that delivers more than just clean windows — we deliver peace of mind, reliability, and a brighter outlook.

Question 5

What do you like most about your job?

Accepted Answer

What we enjoy most is the instant transformation — seeing windows go from dull and dusty to sparkling and clear. But even more rewarding is the feedback from our customers, knowing we’ve made their home or business brighter and more welcoming. It’s about more than clean glass — it’s about giving people that “wow” moment when they see the results.

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

If you’re inviting someone into your home or business, it’s important to feel confident in who you hire. We recommend asking:  Are you insured? – Protection for both you and the business.  * Do you guarantee your work? – Confidence that the job will be done right. * Do you have Police Checks and Working With Children Checks (WWCC)? – Added peace of mind, especially in family or community settings. * Are you a legitimate business? – Check they’re registered with an ABN and can provide proper invoices. * Do you provide clear, written quotes? – So there are no hidden surprises.  At ClearView Theory, we proudly tick all these boxes.

Question 7

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Here are a few of the most common questions we hear, along with our answers:  Do I need to be home for the clean? Not always — for external-only services we can complete the work while you’re out, provided we have safe access.  What areas do you service? We cover Adelaide and the Hills, and are happy to discuss other locations upon request.  How much does it cost? The cost of window cleaning depends on factors like the size of your property, the number of windows, ease of access, and whether you’d like interior, exterior, or full service.  At ClearView Theory, we provide clear, upfront quotes with no hidden surprises. Most residential cleans range from around $150–$500, while larger homes or commercial jobs are priced individually after an on-site or photo-based assessment. We also offer package deals and discounts for repeat customers.

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Why trust ClearView Theory? We’re a registered, insured Adelaide business (ABN available on request), fully police-checked and WWCC certified. We use professional RO/DI water-fed pole systems and back our work with a 100% satisfaction guarantee — if you’re not happy, we’ll make it right. We have upfront pricing on our website with information about us. You will know who is showing up to the job prior.

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

Choosing the right window cleaner is about more than price — it’s about trust, quality, and professionalism. At ClearView Theory, we stand out because:  Trust & Safety: We’re fully insured, Police Checked, and WWCC certified, so you can have complete confidence inviting us into your home or business.  Professional Standards: We use pure RO/DI water and water-fed pole technology for streak-free results and safe access to high or hard-to-reach windows.  Satisfaction Guarantee: If something isn’t right, we’ll come back and make it right — no questions asked.  Transparent Pricing: You’ll always receive clear, upfront quotes with no hidden surprises.  Personal Service: As a local Adelaide business, we take pride in reliability, punctuality, and giving every customer a sparkling finish that exceeds expectations.  We don’t just clean windows — we deliver peace of mind and a brighter outlook.

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To give an accurate, upfront quote, we usually ask a few simple questions:  * Property size & type – Single or double storey, house, unit, or commercial site. * Number of windows/glass panels – An estimate or photos help us assess the job. * Access – Whether windows are easy to reach, or if there are skylights, high glass, or fixed screens. * Service type – Exterior only, interior + exterior, or a full “Ultimate Refresh.” * Extras – Flyscreens, sliding doors, mirrors, glass balustrades, or solar panels. * Preferred date & time – So we can schedule around your availability.  Photos are always helpful, but if you’re unsure, we can also arrange a quick site visit to confirm details.

Question 11

How do you normally charge for your service?

Accepted Answer

We provide fixed-price quotes rather than hourly rates, so you’ll always know the cost upfront. Pricing is based on factors like the size of your property, the number of windows or glass panels, access requirements, and the type of service (exterior only, interior & exterior, or a full “Ultimate Refresh”).  We also offer add-ons (like flyscreens, sliding doors, glass balustrades, and solar panels) and multi-clean packages at a discounted rate.  This way, you only pay for the service you need — with no hidden surprises.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

ClearView Theory is led by James Holman, who brings years of leadership, business ownership, customer service, and hands-on trade experience into every job. What sets us apart:  * Professional Training & Methods – Skilled in modern water-fed pole systems, RO/DI pure water cleaning, and safe handling of high or hard-to-reach glass.  * Business Legitimacy – A registered Australian business with ABN, clear invoicing, and transparent pricing.  Insurance & Compliance – Fully insured, Police Checked, and Working With Children Check (WWCC) certified for peace of mind in homes, schools, and community spaces.  * Customer Service Background – Years of experience in service-based industries, with a focus on reliability, trust, and satisfaction.  * Attention to Detail – We treat every property as if it were our own, delivering streak-free results backed by a 100% satisfaction guarantee.  Together, this mix of skills and standards ensures you’re not just hiring a cleaner, but a reliable professional you can trust.

Clearview Theory

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Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

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Clearview Theory Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse window cleaning experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?

Clearview Theory