Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our company carries comprehensive public liability insurance to protect both our clients and our staff. In addition, we stand behind the quality of every job with a satisfaction guarantee. If something isn’t cleaned to your expectations—or if a bond isn’t returned due to our service—we’ll return promptly to make it right, free of charge.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we do not require customers to disclose their COVID-19 vaccination status.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Use of PPE and Sanitized Equipment

Question 4

How did you decide to get into your line of work?

Accepted Answer

We started this business because we saw a real need for reliable, detail-oriented cleaning services that people could actually count on. Whether it was families struggling to keep up with busy schedules or renters stressed about end-of-lease cleans, we realized how much of a difference a trustworthy cleaning service can make in people’s lives.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our most memorable moments was helping a young couple prepare their rental for a final inspection. They had just had their first baby and were completely overwhelmed with the move. They were worried they’d lose part of their bond because they simply didn’t have time to clean properly.  We came in the same day they called, did a full end-of-lease clean including carpet steam cleaning and oven detailing and followed up with them a few days later. They told us not only did they get 100% of their bond back, but the real estate agent even asked who did the cleaning because it was the best they’d seen all month.  Helping that family move on stress-free and hearing their relief afterward reminded us why we do what we do. It's not just about cleaning, it's about taking pressure off people when they need it most.

Question 6

What do you like most about your job?

Accepted Answer

What we enjoy most is the immediate impact we can make in someone’s day. Whether it’s walking into a messy space and transforming it into something fresh and spotless, or seeing the relief and happiness on a client’s face it’s incredibly rewarding.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you offer a satisfaction or quality guarantee?  Are you licensed and insured?  Are your cleaners background-checked and trained?

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you guarantee your work? Absolutely. We offer a 100% satisfaction guarantee. If anything isn’t cleaned to your expectations, let us know within 24 hours and we’ll return to fix it free of charge.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We understand that letting someone into your home or business requires trust and we take that responsibility seriously. What sets us apart is our consistency, communication, and genuine care for every job we take on.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

We’re not just here to clean we’re here to make your life easier, more comfortable, and stress-free. What sets us apart is our personal commitment to quality, reliability, and your complete satisfaction.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size and type of Property, Type of Cleaning Service needed, Preferred Date and Time.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Declutter the Space First 2. Choose the Right Service for Your Needs 3. Bundle Services or Book Recurring Cleans

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

✅ 10% Off Your First Clean ✅ Free Oven or Fridge Clean with Any Bond Clean

Question 14

What makes your pricing competitive?

Accepted Answer

We believe in delivering excellent value not just the lowest price.

Question 15

How do you normally charge for your service?

Accepted Answer

Flat Rate per Job

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

While we offer a wide range of cleaning services, we specialise in end-of-lease (bond) cleaning. This means we focus on meeting the strict standards set by real estate agents and property managers to help tenants get their full bond back.  Our team is experienced in detailed tasks such as oven and fridge cleaning, carpet steam cleaning, and high-touch area sanitation all essential for passing final inspections.  We also excel in deep cleaning services for homes and commercial spaces, perfect for clients who want a thorough, top-to-bottom clean beyond the regular housekeeping.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Years of Industry Experience, Professional Training, Certifications.

Clearon Pty Ltd

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Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

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Clearon Pty Ltd Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (11)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Clearon Pty Ltd