Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. We’re fully insured with $10M public liability and we guarantee our work — if anything isn’t right, we’ll fix it at no extra cost to the client

Question 2

What do you like most about your job?

Accepted Answer

What I love most about my job is the before-and-after. I enjoy turning a space that feels busy or overwhelming into something calm, fresh, and reset. It’s not just about cleaning — it’s about helping people feel better in their own home, without judgement, and knowing the work I do genuinely makes their day easier

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I’m reliable because I show up when I say I will, communicate clearly, and take pride in doing the job properly every time. I’m fully insured, police-checked, and treat each home with care and respect. If something needs extra attention, I take responsibility and fix it — no excuses. People trust me because I’m consistent, honest, and I genuinely care about the quality of my work.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Clients should choose me because I offer more than just a basic clean. I’m reliable, insured, police-checked, and genuinely take pride in my work. I use natural, essential-oil-based products, pay attention to the details others rush, and treat every home with care and respect. I communicate clearly, show up when I say I will, and if something needs extra attention, I take responsibility and fix it. People hire me because they want consistency, trust, and a home that truly feels reset.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quote, I usually need to know the number of bedrooms and bathrooms, the type of clean required (regular, deep, end-of-lease, or Airbnb), and the current condition of the home. I also ask about any priority areas, optional add-ons such as ovens, fridges, windows, or laundry, whether there are pets in the home, and access details like stairs, parking, or entry instructions.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money by:  1. Booking regular cleans (weekly or fortnightly), which reduces build-up and keeps each visit more efficient.  2. Tidying personal items beforehand, so I can focus time on actual cleaning rather than organising.  3. Prioritising key areas (like bathrooms, kitchen, and floors) instead of a full deep clean every visit.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes — Oneflare customers receive 20% off their first clean as a thank-you for booking through the platform.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have several years of hands-on experience in domestic and residential cleaning, including detailed home and Airbnb-style services. I’m highly detail-oriented, reliable, and take pride in maintaining consistently high standards. I work efficiently while treating every home with care and respect. I use professional, eco-friendly, essential-oil-based products, am fully insured with $10 million public liability cover, police-checked, and committed to clear communication and guaranteed workmanship. Clients trust me because I’m consistent, thorough, and genuinely care about the quality of my work.

Cleany Queens Co

Business contact details

Opening hours

Business description

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (4)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Cleany Queens Co Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse cleaner experts by suburb

Services

Qualifications

Add your review

Reviews (4)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What do you like most about your job?

Unique selling points

Need an expert?

Cleany Queens Co