Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are totally insured and guarantee all our work , with over 20 years experience we get it right the first time

Question 2

How did you decide to get into your line of work?

Accepted Answer

I'm from a building industry family so it was inevitable that I would be in this line of work, and all honesty it's all I wanted to do to.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

It would be from a lady in Tewantin who got a small shed slab done and I had some left over concrete so I made some small concrete stepping stones from Shed to her back porch, she later said it was one of the best things ever as her kids made little hand prints in them and names dates etc.

Question 4

What do you like most about your job?

Accepted Answer

After 20 years in the industry I still enjoy it thoroughly, to see the happy faces on customers after there job is completed,the whole process is rewarding for everyone.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licenced , can we see any recent work you have done , if these 2 are available the customer should be confident they are choosing the right service

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is your availability is a common one in which my answer is mainly 1 weeks notice generally sees us being able to start a job, in some cases we can make it happen earlier depending on the job requirements .

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With the experience , knowledge and integrity we stand for , you can trust and be guaranteed that our work is of the highest of standards , we take no short cuts , we have plenty of recommendations , a lot of our work comes through from referrals

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Quality and attention to detail goes along way in concreting from preparation to the end product you can assured that this will be maintained .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type of concrete they require ie plain, exposed aggregate what finish they would like , how thick ? How strong the mpa? If excavation is required is a pump required .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a full understanding of what they really want , choose the right type of concreting , factor in excavation and pump costs

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

By choosing us as your preferred contractor through oneflare we offer a 5% discount to all oneflare clients , further discount can be applied.

Question 12

What makes your pricing competitive?

Accepted Answer

With an understanding of what the customer wants and working within people's budgets , we are competitive and can work to meet the customers budgets.

Question 13

How do you normally charge for your service?

Accepted Answer

With all jobs being different they are each priced on the detail of work involved , with this in mind you can be assured that once a price has been given that this will remain.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All Aspects of concreting , Iv been involved in the construction industry for over 20years with knowledge experience and integrity at the forefront of our business

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

20 years experience , trade qualified Concreter , form worker and steel fixer, project management certificate 4 . From small jobs to large scale projects we will make sure your job is completed to the highest standards.

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