Citycare Group Pty. Ltd.

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

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Reviews (10)

• Karen Z

  Verified Oneflare review

  26 Nov 2020

  Verified

  Job Type: Steam Carpet Cleaning

  Location: Homebush, NSW

  Great customer service and reliability, turned up on time and did a great job!
• Kusum K

  Verified Oneflare review

  20 Nov 2020

  Verified

  Job Type: Home Cleaning

  Location: Westmead, NSW

  Great service. They even fixed my broken bathroom shower screen. Last min booking, they did it in no time :) thank you so much
• Joanne M

  Oneflare review

  12 Nov 2020

  Usher and his team were on-time, friendly and considerate while here. They were thorough in their work and left the place sparkling clean. This was the second time they visited and we’re booked in for regular visits going forwards. Highly recommend them to everyone
• Allan

  Oneflare review

  12 Nov 2020

  Citycare Team were brilliant! Due to us WFH they had to work around us but they did an excellent job and made hardly any noise which was very impressive!! They’ve left the flat with an exceptional clean and they were here half hour longer than what they should of been which shows how much effort they’ve put in they didn’t even charge us extra for staying longer. They were extremely pleasant and I would definitely book them again.
• Blinda W

  Oneflare review

  12 Nov 2020

  Unfortunately I wasn’t in but my husband and daughter was. When I came home I was so happy. My home looked and smelled brand new I hope you guys are able to do weekly cleans xx. Blinda & Steven

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  WE HAVE PUBLIC LIABILITY INSURANCE IT COVERS OUR EMPLOYEES AND CUSTOMERS PROPERTY DAMAGED. OUR FIRST PRIORITY IS GIVING 100% GUARANTEE OF CUSTOMER'S SATISFACTION

• What questions do customers commonly ask and how would you answer them?

  QUESTION CUSTOMERS ASK: HOW MANY HOURS IT SHOULD TAKE YOU TO CLEAN MY HOUSE AND HOW MUCH IT WILL COST ME? WE ANSWER: 1ST OF ALL THANK YOU FOR CHOOSING OUR PROFESSIONAL TEAM, WE PROVIDE YOU A HIGH QUALITY OF SERVICE IN SHORTER TIME THAT WILL SAVE YOU A LOT OF MONEY, OUR 20+ YEARS OF EXPERIENCE IN BOND CLEANING WE KNOW WHAT REAL ESTATE AGENT'S CONCERNS ABOUT SO WE WILL CONCENTRATE ON MAIN AREAS AND WE DON'T WASTE YOUR TIME AND YOUR MONEY AND WE STICK TO YOUR BUDGET. QUESTION CUSTOMERS ASK: DO YOU GUARANTEE OUR BOND BACK? WE ANSWER: 100% BOND BACK GUARANTEE. QUESTION CUSTOMERS ASK: WHEN CAN YOU START? WE ANSWER: AS SOON AS YOU WANT ME TO WE ARE AVAILABLE 24/7.

Unique selling points

• WE HAVE MANY YEARS OF EXPERIENCE WORKING FOR A LARGER COMPANIES.

• 100% CUSTOMER SATISFACTION AND BOND BACK GUARANTEE.

• WE FOCUS ON DELIVERING HIGH RESULTS OF SERVICES WITH OUR CUSTOMER'S BUDGET.

• WE ESTABLISH OPEN AND HONEST RELATIONSHIPS WITH OUR CLIENTS BY KEEPING OUR PROMISES.

• OUR COMMITMENT IS A HIGH PRIORITY. (WE ARE AVAILABLE 24/7 - WE COVER ALL EMERGENCY CALLS WITHOUT NOTICE)