Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have public liability insurance of $5million Also we provide a 2 year warranty on our workmanship and our workmanship is our main priority

Question 2

How did you decide to get into your line of work?

Accepted Answer

Chris & I have always been in the Building & Fencing Industry. Chris is also a qualified carpenter. With our experience put together, we decided to start a business of our own.

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction with a completed job. We aim to bring value and security to your home. Seeing the difference our work makes to a home.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How far down the posts go into the ground Is it genuine material used and not imported How much concrete is used for the footing Is a warranty provided

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can we do the job - We try to do install asap Can we do it any cheaper - if we can we will, but majority of the time our first price is our best price

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are efficient, trustworthy reliable and always only a phone call away, if you need any help or information regarding your job.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We pride ourselves on our workmanship.  We have a warranty on our workmanship also. We do our own installations and none of our work is subcontracted out to anyone else.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many metres of fencing you require What the current ground is, (Sand, Concrete,Limestone) If a Gate is required, how high and the opening width of where the gate is going What type of fencing you require

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1: Remove your own fencing and use a tip pass from your landrates to dispose of it yourself 2: Prune back any vines that may be growing on the fence 3:Remove any trees that may be growing along the fenceline with a strong root system which will cause hard digging.

Question 10

What makes your pricing competitive?

Accepted Answer

I will say, we are not the cheapest out there but we are not expensive either. There are people charging very cheap prices. At the end of the day, you will get what you pay for, and we pride ourselves on our workmanship and will stand by it 100%.

Question 11

How do you normally charge for your service?

Accepted Answer

After you accept our quotation, we do require a 50 percent deposit to book the job in, the remainder of the payment is due on the day of completion of your job. We accept direct deposit into our bank account.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Fencing, Gates, Retaining, Aluminium Slats, Removal of old fencing and Asbestos Fencing, Roller Shutters, Excavation & Bobcat work.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 10 years experience installing Fencing and Roller Shutters from Colorbond, Pinelap, Retaining, Excavation, Gates, Aluminium Slats, Excavator and Bobcat work.

CK FENCING WA

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