Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our  cleaning team members are specially trained experts in all kind of stain removal techniques and stain types of carppets. They’ll be able to get to work right away, getting excellent results even when targeting serious marks we provide 100% bond back guaranteed

Question 2

How did you decide to get into your line of work?

Accepted Answer

With over 8  years’ experience as an agency for domestic cleaners, we know what you need when it comes to house cleaning.Now we are a big company having contracts of schools  and clubs .Still our teams sticks to domestic cleaning as it was our starting job.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Himanshu from Enmore, NSW "I chose MH BROS Services because they are cheaper and still offered the same services as other cleaning companies. We got our bond back in full."

Question 4

What do you like most about your job?

Accepted Answer

professional job ,polite team,friendly and very efficent team.Dedication and commitment are our base pillars which cant be unseen by anyonne.thanks

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

customer can ask about cleaning products used are they eco friendly and also what type of services are provided what suits their needs. They can ask us about difference from market cleaners .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customer do ask if they would receive their bond back given they hire us We reply saying 100% bond back guaranteed from their real estate and we will only take job money from customer when they check our work.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We pride ourselves on our core values of trust, integrity and offering exceptional cleaning services at affordable prices to serve you the best.we have a big clientbase.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

This is basically a cleaning company which provides cleaning services with 100% satisfaction gurantee to our customers as we have fully commited staff.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Property details include carpets,stairs,property type how frequently needed and for how many hours any area with issues which has to be keep in mind.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

MH BROS customize a quote for cleaning service to suit your individual needs and your budget.We will make best to best quote to make customer satisfy.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

yes special offers every week posted and emailed customers they can sign in for our newsletter on our website . or we message the customers

Question 12

What makes your pricing competitive?

Accepted Answer

MH BROS can take care of everything, you can count on our Quality Cleaning for top-notch cleaning at unbeatable rates.

Question 13

How do you normally charge for your service?

Accepted Answer

we use the way of bank transfer and cash in whatever way the customer is comfortable.payment after we done the job.Cash,EFT,Paypal,Bank Transfer The safer ,easier way to pay Invoice provided straight away for service done to be provided to your real estate

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

End of lease , glass cleaning and carpet stream is our main fields. All other jobs like Moulds and tiles grount ,we  do them as well.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Traning to every person is must who works for us and our staff is fully commited towards their job. we have 5 years of experience . 100 % job satisfaction is our motto.

mh bros pty ltd

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